Century Chevrolet - Service Center

Personalized Service! Tom Ricicki went above and beyond to give me personalized care. Whenever I have a service problem, I know I can take my car to Century and Tom will p Tom Ricicki went above and beyond to give me personalized care. Whenever I have a service problem, I know I can take my car to Century and Tom will provide excellent to ensure my car is safe to drive. More

Awesome - Best service ever The team at Century are awesome! I would not take my vehicle to anyone else in town. Tom Ricicki has access to all my service records and is my trus The team at Century are awesome! I would not take my vehicle to anyone else in town. Tom Ricicki has access to all my service records and is my trusted adviser helping me to keep everything up to date and running like new! More

Freindly and quick They were friendly and quick. Got a ride to and from my house without a wait. Work was done in a few hours. Thank you They were friendly and quick. Got a ride to and from my house without a wait. Work was done in a few hours. Thank you More

Great service at century We were greeted right away. That got our car in fix in a couple of days would have been soon dang blizzard. Tom was the best explained what repairs th We were greeted right away. That got our car in fix in a couple of days would have been soon dang blizzard. Tom was the best explained what repairs that were done. More

Exceptional experience My service consultant John Hobart was friendly and took excellent care of my service needs. He made me feel like a very appreciated customer. I will r My service consultant John Hobart was friendly and took excellent care of my service needs. He made me feel like a very appreciated customer. I will request him on future service calls. More

Avalanche Issues I have been having electrical issues that are intermittent so its a tough diagnosis. They actually got me a rental for the night and took their time I have been having electrical issues that are intermittent so its a tough diagnosis. They actually got me a rental for the night and took their time to try to find the issue. They were professional and put together a solid plan to try to find the electrical issue. More

had a flat in and out I HAD A FLAT TIRE CALLED THE SERVICE REP ,HE SAID COME ON IN ,NO APPOINTMENT NESSECARY ,HAD A FLAT REPAIRED IN NO TIME FLAT THANKS I HAD A FLAT TIRE CALLED THE SERVICE REP ,HE SAID COME ON IN ,NO APPOINTMENT NESSECARY ,HAD A FLAT REPAIRED IN NO TIME FLAT THANKS More

knocking problems I brought my car in for a noise that showed up after a tire rotation and oil change! they kept it for several days! They found the problem but didn't I brought my car in for a noise that showed up after a tire rotation and oil change! they kept it for several days! They found the problem but didn't get it completely fixed so will have to bring it back! But I am sure they have a fix that will last! I am surprised they used 1/4 tank gas to figure it out and didn't mention anything about it! see you soon! More

Matt was very understanding Great service from Matt I had a broken side view mirror broken off and couldn't afford a new mirror. They fixed it for me for one hundred dollars. Great service from Matt I had a broken side view mirror broken off and couldn't afford a new mirror. They fixed it for me for one hundred dollars. More

Extremely Disappointed We have been long time customers of Century Chevrolet in Broomfield and have always trusted them with our vehicles until the past year. About a year We have been long time customers of Century Chevrolet in Broomfield and have always trusted them with our vehicles until the past year. About a year ago we took one of our vehicles in because the temperature gauge was going up and the coolant was low. We were told we needed a new water pump. The water pump was replaced and that evening the vehicle started to lose power and smelled like smoke. We immediately took it back to the service center. The engine was covered in liquid and we were told we needed a new radiator. We replaced the radiator. A few months later we took it in because the temperature gauge was going up again. They said we needed a new water pump. We reminded them they just replaced it and it was serviced at no charge. Everything was running fine and then we received a recall notice. We were told the issue in the recall didn't affect our vehicle but we needed a new water pump. This would be 3 water pumps in less than 1 year. My husband reminded them that the water pump had been replaced twice in less than 1 year and he was told that they would replace it at no charge. A few hours later they called to tell him that the front engine cover was damaged and it would cost $2,000 to repair. Remember, the vehicle was running fine -- we took it in for a recall -- not for a repair! We took our other Chevy in because the check engine light was on. Lo' and behold it was the water pump and would need to be replaced for around $500. We reminded them we had an extended warranty and were told we would have to bring in the paperwork -- even though we have had repairs done on the extended warranty and bought the car and warranty from Century. We brought in the warranty information and were told that the water pump would be covered. However, they also found a leak on the transmission lines and it would need to be repaired. The next day the car smelled like smoke and there was no oil in the engine. The entire engine was covered in liquids (sound familar?) We were told to have it towed to the dealership. They didn't offer to pay for the tow or even apologize. My son picked up the car and when he got home my husband checked the oil level which was extremely low. We took it back to the dealership so they could top it off and still no apology! Really? More