Fowler Chevrolet

Brought in 2019 Chev Silverado with only 9000 miles with a slipping transmission problem. Left it for a week without a call back. Once I called they said they needed to drive it again (I don’t think they ha a slipping transmission problem. Left it for a week without a call back. Once I called they said they needed to drive it again (I don’t think they had done anything). They finally called and said they “reset the transmission program.” When I went to pick up my truck they tried to charge me $110.00 saying they gave me a discount from the regular price since “updates are not under warranty.” I asked about the Chevrolet bumper to bumper warranty with only 9,000 miles on a brand new truck since the transmission last I knew was still between the front and the rear bumper....They finally dropped the bogus charge acting like they did me a favor. What a scam! Really, you buy a brand new vehicle and they try to scam you out of $110.00 saying the warranty does not cover a transmission issue! Wow, I wonder if Chevrolet knows their Century dealership is trying to fleece their customers? I certainly WILL NOT BUY from Century again. I should have known from the bad customer experience I had when I bought the vehicle! AVOID THEM! More

First time at this dealer and I'll be back! Last Saturday I brought in my Chevy Volt for a recall repair and it also had a major issue with the BECM (Battery Energy Control Module). John in the service depar I brought in my Chevy Volt for a recall repair and it also had a major issue with the BECM (Battery Energy Control Module). John in the service department was great! He told me it could be 7-10 days before the Volt was repaired due to a shortage of hybrid techs. He said it could be done sooner, but he wanted to transparent and up front, which I appreciated. Tuesday (2 days later) he called me and said "You're not going to believe this, but I put it in for repair and a tech tackled it yesterday. It's all done!" I came to pick it up and they had washed it and filled up the tires, even though the repairs were under warranty/recall (I do realize they are reimbursed by Chevrolet for their repair work, but it was still nice to pick it up washed and serviced, and not have to pull out my wallet!) More

David and the Team were great to work with. Got us the right truck at the right price. Second truck bought from Century and will be back again right truck at the right price. Second truck bought from Century and will be back again More

This was, by far, the most efficient and best experience I’ve had buying a new car. The general sales manager, Nick was honest and transparent from my first point of contact via email and respected my time I’ve had buying a new car. The general sales manager, Nick was honest and transparent from my first point of contact via email and respected my time. By the time I was at the dealership we had everything set to go including paperwork, scanned documents (I was able to send them via email prior) and all of the terms of our deal negotiated. The best part was that there was no attempt to up sell, swindle or haggle my trade in. They have my business in the future More

I scheduled an appointment for a recall. The service department was very attentive to my appointment and needs. They advised me of a needed service and after my approval. Expedited the service to return department was very attentive to my appointment and needs. They advised me of a needed service and after my approval. Expedited the service to return my vehicle to me ASAP. More

Took my 2018 truck for service the tech had trouble with diagnostic and left me with an open ended diagnostic a big decision to make. diagnostic and left me with an open ended diagnostic a big decision to make. More

Tall Tom, work with him. Tall Tom, go to him. Tall Tom, maintenance. Tall Tom, services. Tall Tom, call for him. Tall Tom, end of story. maintenance. Tall Tom, services. Tall Tom, call for him. Tall Tom, end of story. More

Service department works very hard to please patrons. Service rep TallTom is the best. Tom will go out of his way to help. All in all service department is great. Service rep TallTom is the best. Tom will go out of his way to help. All in all service department is great. More

Brian was terrific in helping us. When we were just looking, he was not pushy. When we became more serious, he went to work to help us. If it weren't for meeting Brian, we probably would not have pur looking, he was not pushy. When we became more serious, he went to work to help us. If it weren't for meeting Brian, we probably would not have purchase from Century. He now has customers for life. Dave & Gina More