Fowler Chevrolet

Purchase time One thing to communicate, with this being the second purchase from century Chevrolet is the amount of time it takes to complete the transaction. Both One thing to communicate, with this being the second purchase from century Chevrolet is the amount of time it takes to complete the transaction. Both purchases took us most of the day to complete, and honestly you get to the point of just being ready to walk out as you run out of patience. Need to go electronic to speed up the process. More

Kept my car all day without looking at it. I had a 9am appointment to have my car looked at for the air conditioning. I dropped my car off the night before to make sure it would be there on tim I had a 9am appointment to have my car looked at for the air conditioning. I dropped my car off the night before to make sure it would be there on time. It went all day without being looked at and I didn't even get a call until 4pm telling me they never looked at it and they would need to keep it another day. Ridiculous!!! I had to call the next day and speak with a manager just to get a update on what was wrong. I had a coupon for a $99 air condition reset and inspection and of course when I went to pick it up my bill was over $200 which included my coupon. They originally quoted me over $200 before I mentioned I had a coupon but apparently they did extra stuff that I seriously doubt they did. Total scam. I will never return and will spread the word! More

Open Sesame! Our new remotes work wonderfully after the speedy order for a 2nd transmitter came and they were able to program them to my Saturn! Thanks! Our new remotes work wonderfully after the speedy order for a 2nd transmitter came and they were able to program them to my Saturn! Thanks! More

Poor Follow Up I was not called when my vehicle was ready therefore I called to follow up. It took me two times to call as I was forwarded to service rep and ended u I was not called when my vehicle was ready therefore I called to follow up. It took me two times to call as I was forwarded to service rep and ended up leaving a message. I called back and finally someone asked if my car was ready and it was. Poor communication. More

Poor customer service Treated rudely from the moment I stepped out of my vehicle which I purchased brand new from them a couple months ago. Only fixed one problem on vehicl Treated rudely from the moment I stepped out of my vehicle which I purchased brand new from them a couple months ago. Only fixed one problem on vehicle even though the problems I have are still occurring and they said nothing was wrong. Scratched my vehicle interior plastic. Still have not heard back from Glenn, the service manager. Never even looked at my car til the next day even though I dropped it off for an appointment. More

GARRETT Henrichsen I thought that the experience was done very well between the two meetings that I had with the sales team. They had my interests in mind and found me t I thought that the experience was done very well between the two meetings that I had with the sales team. They had my interests in mind and found me the best deal that they possibly could. More

Great Customer Service I arrived early to my appointment so Cody was still with his earlier appointment, but Aimee was free when I arrived so she checked me in early and was I arrived early to my appointment so Cody was still with his earlier appointment, but Aimee was free when I arrived so she checked me in early and was so friendly and helpful. I didn't know what was wrong with my car, all I knew was it was hesitating to start and even failed to start a couple times. Aimee wasn't phased by my lack of car knowledge and was able to get my service started quickly. Once my car was being serviced, Cody checked in with me several times with updates and, like Aimee, explained everything so that I understood what was going on. Both Aimee and Cody were lovely to work with and I plan to return to this service department again in the future. More

Flat Tire It was a wonderful experience!! My car is always well taken care of!!! I always get great customer service for any problem or need my car has. They ar It was a wonderful experience!! My car is always well taken care of!!! I always get great customer service for any problem or need my car has. They are the best!!! More

I liked it didn't take all day to purchase my new ride Overall I had a good experience. I Would recommend to family and friends. I wish I could have bought a new pickup instead of of the Cruze. Overall I had a good experience. I Would recommend to family and friends. I wish I could have bought a new pickup instead of of the Cruze. More

QUICK We purchased a new Tahoe and we were extremely happy that the process took only about 2 hours. The staff was great and very friendly. Very pleased. We purchased a new Tahoe and we were extremely happy that the process took only about 2 hours. The staff was great and very friendly. Very pleased. More