Four Stars Toyota

Great Buying Experience My husband found a vehicle online we were interested in trading up to at Four Stars Toyota in Altus. We both would rather eat a bug than trade vehicl My husband found a vehicle online we were interested in trading up to at Four Stars Toyota in Altus. We both would rather eat a bug than trade vehicles because we usually get into high pressure situations, but we badly needed a different vehicle to haul around grandkids. We braced ourselves for an unpleasant afternoon and drove an hour to the dealership. We were blessed to deal with Noel Crowley who was courteous, professional, and made sure we had a pleasant, low pressure experience. We felt like he got us a fair deal on our trade, and we will definitely recommend him and the dealership to our family and friends. We’ve never had two straightforward and pleasant hours like that buying a vehicle at a dealer, ever. We’re still kinda stunned. Thank you, Noel! More

Fired Up for 2018RAV4 I met Kelly Strausser at Henrietta Four Stars and liked the way he was up front with pricing on vehicles. My husband and I decided to go to his dealer I met Kelly Strausser at Henrietta Four Stars and liked the way he was up front with pricing on vehicles. My husband and I decided to go to his dealership in Altus, where we met John Timmons. John was very courteous and respectful and showed us everything we wanted to look at with the used cars. We ended up purchasing a brand new RAV4 and we are loving it. We have purchased many cars over the years and this was by far the best experience to date. Thanks to all! More

Outstanding buying experience! Couldn't be more impressed! The entire team at Four Stars is awesome! They are all extremely patient, knowledgeable, and transparent through the entire shopping and buying proce The entire team at Four Stars is awesome! They are all extremely patient, knowledgeable, and transparent through the entire shopping and buying process. I must have gone in on five separate occasions trying to gauge price, compare colors/options/features/accessories, make up my mind on what I actually wanted vs. what I thought I wanted, and so on. Cristian was incredibly patient through the entire experience, across my many visits. On several occasions, I told him I wanted to keep thinking about the decision. He didn't try to chase me as I left, ask what it would take to get me to buy today, or any other acts of dealer desperation; we simply put a pin in the deal where we left off, and I came back later (this happened 3 or 4 times). When I finally came to my decision, all of the terms and trade-in value previously negotiated were honored without question or hesitation. When Cristian got tied up with another customer, John kept me company as I crawled around a 4Runner inside and out. (It was below freezing that day, so they brought what I wanted into the service bay so I could take as long as I needed without freezing). John is extremely friendly, knowledgeable about all things Toyota, and was simply a pleasure to talk to. The negotiations weren't stressful or pressuring, despite how deep I tried to cut them on the price I was willing to pay. Dell was very transparent about pricing, costs, and so on, and didn't try to BS me in any way, alter any of the financing terms or hide pricing to make it look like I was paying less just to make a deal. He was very straight forward, and didn't try any of the usual dealer tricks like, "I'm actually losing money selling it you at this price..." or any of that other nonsense. We were able to work out a great deal on a 2018 4Runner I bought, and the Tacoma I traded in. I used USAA's Car Buying service, which made things even easier for all of us, and secured me the best deal possible. My financing was pre-arranged with USAA so the actual buying process took all of 5 minutes. They offered insurance and warranty options, but didn't try to push upgrades or make any attempt to squeeze more money out of the deal. Cristian, John, and Dell made for a great experience, and certainly worked hard to earn the business they deserve. Kelly, the owner, talked to me a few times throughout the process, and was also a pleasure to talk to. I can't say enough great things about everyone here!! Car salesman are like lawyers; 99% give the rest a bad name. The crew at Four Stars Toyota is definitely in the 1% that doesn't deserve the stereotype, and I would recommend them to anyone! More

New 4Runner owner Very knowledgeable on Toyota vehicles..answered all questions and friendly with zero pressure...would and have recommended to family and friends... Th Very knowledgeable on Toyota vehicles..answered all questions and friendly with zero pressure...would and have recommended to family and friends... Thank you John and the team at Four Stars Toyota! More

Awesome service This dealership has performed all of the scheduled maintenance on my previous car. My experiences have always been positive. So I chose them for my ne This dealership has performed all of the scheduled maintenance on my previous car. My experiences have always been positive. So I chose them for my new car purchase. They are awesome to work with. Definitely will keep my business! More

Great service We just bought a vehicle from there last week and the employees were excellent and worked with us! We will be returning in the future! We just bought a vehicle from there last week and the employees were excellent and worked with us! We will be returning in the future! More

Great Expeience I came in with a particular car in mind. They were very helpful and answered all my questions. I came out with the car I wanted and with a price I c I came in with a particular car in mind. They were very helpful and answered all my questions. I came out with the car I wanted and with a price I could live with. I have told all my friends about them and encouraged them to go see them for their car needs. More

Returning Customer We recently purchased a Highlander from FourStars Toyota. This is our third vehicle purchased from this Toyota dealership. We continue to purchase fro We recently purchased a Highlander from FourStars Toyota. This is our third vehicle purchased from this Toyota dealership. We continue to purchase from this dealership because we really like the quality of the vehicles, but we also like how we are treated by the staff. We had a few concerns before we made our purchase, and the staff listened to our concerns. They addressed these concerns in a very professional manner, and we felt at ease with their solutions. We are very pleased with our purchase and will continue to go to this dealership for future purchases. More

Top notch Very professional and easy to deal with. Would differently buy another one from them the experience was fast and friendly and easy to deal with. Very professional and easy to deal with. Would differently buy another one from them the experience was fast and friendly and easy to deal with. More

Window tint There was a problem with added window tint that exceeded the limits for inspection in Texas. John Timmons took care of the problem so that my new High There was a problem with added window tint that exceeded the limits for inspection in Texas. John Timmons took care of the problem so that my new Highlander will pass inspection. I think the tint was a asset to the vehicle. More