Four Stars Nissan of Denton - Service Center

I have used this dealership service department exclusively since I purchased my vehicle in 2015 and have always received excellent service and quality work. Anthony is outstanding and has always exclusively since I purchased my vehicle in 2015 and have always received excellent service and quality work. Anthony is outstanding and has always treated me with upmost respect. More

The reason for 3 stars is the time it took for service. I had a 10:30am appointment and I arrived 10 early. My car wasn't pulled into the garage till 11:15am. I came in for a oil change and tire rotatio I had a 10:30am appointment and I arrived 10 early. My car wasn't pulled into the garage till 11:15am. I came in for a oil change and tire rotation. My car was done till 12:15pm. It just shouldn't take this long to do this service. The previous time it took 2 hours for the same service as well. I have a maintenance plan with the dealership so I am hoping the next time I come in things will be better. On the positive side Zak was a great guy and very helpful. More

James Seher is a great service advisor. He always calls me by name and is very attentive to my vehicle needs. He explains services well and ensures that the car is complete and ready for He always calls me by name and is very attentive to my vehicle needs. He explains services well and ensures that the car is complete and ready for pickup at the promised time. More