Four Stars Nissan of Denton - Service Center

Everything was great. Just have more communication on where the car is during the repair process Just have more communication on where the car is during the repair process More

James and the team always delivery phenomenal customer service always deliver never an issue ever. service always deliver never an issue ever. More

My first visit to this dealership and everything went really well service advisor was really helpful, place was nice and clean with refreshments and my service was completed in a timely fashion. really well service advisor was really helpful, place was nice and clean with refreshments and my service was completed in a timely fashion. More

Had a great visit besides them taking off one of my key fobs to my other vehicle and not putting it back on, made for another trip up to the dealership once they found it.... fobs to my other vehicle and not putting it back on, made for another trip up to the dealership once they found it.... More

Awesome 👌 service my service advisor was wonderful and very helpful with getting me checked in very helpful with getting me checked in More

Nice dealership. Nice and knowledgeable people. Great service. I've been a customer for the last 7 years. Nice and knowledgeable people. Great service. I've been a customer for the last 7 years. More

I have been working with Anthony Hoover for many years and I know he is honest and caring about getting the car in good working order. I always ask for him when I need service. and I know he is honest and caring about getting the car in good working order. I always ask for him when I need service. More

The technicians performed the necessary repairs, but it was extremely difficult to contact my service rep. I tried calling 4 times over two days and left voicemails each time, but my rep didn't listen to a was extremely difficult to contact my service rep. I tried calling 4 times over two days and left voicemails each time, but my rep didn't listen to any of them. If the voicemail system isn't working, they really need to fix it soon and explain to customers that they're not able to listen to voicemails (or be more diligent about answering their phones!). I hope other customers don't find it as impossible to speak with their rep as I did. More

Communication could have been a little better on day two. James was very good to communicate on first day. Console floor panel not reattached on passenger side, but I didn’t notice till I got home. Ugh. James was very good to communicate on first day. Console floor panel not reattached on passenger side, but I didn’t notice till I got home. Ugh. More

Terrible service. Only use it because it’s the only Nissan dealership close to home. Only use it because it’s the only Nissan dealership close to home. More