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Four Stars Nissan of Denton - Service Center

Corinth, TX

4.7
684 Reviews

684 Reviews of Four Stars Nissan of Denton - Service Center

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March 30, 2024

Noone Introduced themselves, Noone thanked me for my business, Noone talked about the services I received. More

by CAROLINEA.M.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Bristow
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Four Stars Nissan of Denton responded

Hi Carolinea.m.king, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 29, 2024

Pleasant, easy to deal with and professional I have only good things to say about them More

by MALAP74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Meserve
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Oeltjen
Apr 02, 2024 -

Four Stars Nissan of Denton responded

Malap74, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 29, 2024

Brandon went above and beyond in assisting me with my vehicle. Great service and will definitely be back. More

by KIMBERLYBRISTOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bristow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Four Stars Nissan of Denton responded

Hi Kimberlybristow, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 29, 2024

Service fee structure is significantly higher than what the previous owners used to charge. Did not honor a valid coupon for an oil service and the service manager failed to return calls after having reach More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Bristow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Four Stars Nissan of Denton responded

Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. When you have an opportunity, please reach out to our service director, Blake Worsham, at (940) 270-9000 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

March 29, 2024

Mr Hoover is very knowledgeable and thorough about assisting you with car issues. The team is always courteous. I recommend More

by HAIRESCUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Sands
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Seher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bristow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Worsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sharer
Apr 02, 2024 -

Four Stars Nissan of Denton responded

Hairescue, thank you so much for the positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 28, 2024

The shop was good. Getting an appointment was a bit more difficult. She wanted me to leave the truck for the day and then schedule another spot for the actual work. C More

by VMGRIFFITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bristow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Four Stars Nissan of Denton responded

Vmgriffith, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2024

The staff was professional, accommodating and friendly. I will definitely be back in the future. More

by jagwired66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Seher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Four Stars Nissan of Denton responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

March 28, 2024

I advisor Anthony did an excellent job on providing on the status of vehicle. I would also give a thanks to Mr. Cash for great big smile. More

by WRONGWAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Four Stars Nissan of Denton responded

Wrongwae, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 28, 2024

Service was a short wait and I was able to get a same day appointment. More

by ALSHLEY.BRAZILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Four Stars Nissan of Denton responded

Alshley.brazile, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2024

Poor customer service. Went in with problem with truck was told that they couldn’t duplicate problem. But still have problem when I picked up Zack wasn’t there for me to ad More

by RACOLW00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zak Sands
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Four Stars Nissan of Denton responded

Racolw00, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (940) 270-9000 so we can work towards a solution. Thank you and have a great day.

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