Four Stars Ford - Service Center

Service Department The Service Department was very quick to get my vehicle inspected and the Service Advisor was very easy to work with. I will definitely be going back The Service Department was very quick to get my vehicle inspected and the Service Advisor was very easy to work with. I will definitely be going back for all my service needs. More

I will be coming back to fours stars for a vechicle again fast and friendly service and I'm a very satisfied costumer good job keep up the good work fast and friendly service and I'm a very satisfied costumer good job keep up the good work More

My last trip to 4 star ford Service department was a great experience before this visit. New service manager is a xxxxx, much too busy to talk to me. Technician who plug into my Service department was a great experience before this visit. New service manager is a xxxxx, much too busy to talk to me. Technician who plug into my vehicle was great. It’s not a good feeling when you go into dealer that you purchased a $59k vehicle new and they act nonchalant about what the cost will be, “yeah bring it in.....if it’s out of date it will be $871 to fix it”. I guess 4star ford charges him to look me up to see when my warranty start date began. No problem, they treated me well at Jack Powell Ford, looked me up, informed me of when my 3/36 warranty was up and started a ticket so I would be covered. I will be driving the 30 miles to mineral wells gladly for service and for any new vehicle purchases. More

Great service and very timely. They went above and beyond to pick up and deliver my truck. I will in the future only use them. Great service. and very timely. They went above and beyond to pick up and deliver my truck. I will in the future only use them. Great service. More

Sad about this Since andy and most of the team our gone the store is awful. First off well we were looking at cars at your ddealership our car was damaged by your ro Since andy and most of the team our gone the store is awful. First off well we were looking at cars at your ddealership our car was damaged by your road. We had to pay a grand to fix it. When we got our car back the seats were dirty. Customer service isn't the same. Needless to say, we will go else where. More

Great service. I found the service department to be very helpful and efficient. I was able to bring my explorer in for several maintenance issues and get it done al I found the service department to be very helpful and efficient. I was able to bring my explorer in for several maintenance issues and get it done all in one day. Steve Fulbright More

Highly recommend. They got my daughters car fixed and back on the road as quick as possible. Cheyenne made sure it was fixed correctly and safe to be on the road! They got my daughters car fixed and back on the road as quick as possible. Cheyenne made sure it was fixed correctly and safe to be on the road! More

Great Service The service department was great. Got me in and out quickly and kept me informed through out the entire process, and keeps my vehicle on excellent con The service department was great. Got me in and out quickly and kept me informed through out the entire process, and keeps my vehicle on excellent condition. More

Ford Escape Brought my daughters car in for an oil change, got it right in and got her back on the road. Awesome customer service and very friendly! Brought my daughters car in for an oil change, got it right in and got her back on the road. Awesome customer service and very friendly! More

They took really good care of me ! Kept in informed , told me exactly what was going to be done ! Told me they informed Ford on the warranty of failures ! Andy kept me in the loop an Kept in informed , told me exactly what was going to be done ! Told me they informed Ford on the warranty of failures ! Andy kept me in the loop and my sales person Gene Klinkerman kept me up to date on work being done ! Awesome team work in my book !! So far there has been zero problems with competed work !! More