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Four Stars Ford - Service Center

Jacksboro, TX

4.9
295 Reviews

295 Reviews of Four Stars Ford - Service Center

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February 24, 2021

Good service as usual from Chris our salesman, but the young man who I paid for my oil change, needs a little help with professionalism and customer service. I was not to keen on the colorful language he More

by Jmiltonjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher McBride
February 05, 2021

Very friendly staff. Home town friendliness. Felt like I was home. People need to come see these people. Great people to do business with. Amen. More

by robertlee1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Meyers, Christopher McBride
October 29, 2020

Always a great experience. People, service are all great. Always friendly and courteous. Efficient. Only problem is this review requires 25 words. One can do the job. Great. More

by GAILKNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Daws, Teresa Jackson
October 02, 2020

A service department that cares about their customers. Good communication and quick service. I've had my trucks at Four Stars on many occasions for different problems, and I've always been satisfied wit More

by jmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Goatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Meyers, Teresa Jackson, Christopher McBride
October 01, 2020

Glovebox door is crooked, not resolved. Waiting to hear from dealership. Tried one fix, didn't work. Still waiting. Already had to have backup camera replaced. Craftmanship seem to have slipped on Ford F-1 More

by jperry20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Meyers
September 17, 2020

We have been very pleased with all that the service department has done for us. They have great customer service, knowledgeable employees, and always get things done in a timely manner. Thanks, Ken. More

by Trentberend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Daws
August 28, 2020

Ken Daws and the service department were outstanding to work with. The communication and quality of service were fantastic. Thank you for assisting with the safety recall on our vehicle! More

by dwain.milam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Daws
July 07, 2020

Quick turn around Service department was very pleasant and provided a quick diagnosis. Had parts available for repair and returned the vehicle back to me by the end of More

by KRISTOPHER.ALLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
July 05, 2020

Great salesman that was very helpful.. they provided the unit we needed and in a timely fashion. The sales manager was a little slow on the paperwork . More

by LANDMAN0
Recommend Dealer
Yes
Employees Worked With
JJ Miller , Aaron Peloquin
June 12, 2020

maybe they need more training to repair older cars. I have been 4 times at the dealership for the same problem and have paid good money but the light is on showing engine service soon. One time the More

by chrismassey2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ashinhurst