Four Stars Ford - Service Center
Jacksboro, TX
295 Reviews of Four Stars Ford - Service Center
Good service as usual from Chris our salesman, but the young man who I paid for my oil change, needs a little help with professionalism and customer service. I was not to keen on the colorful language he young man who I paid for my oil change, needs a little help with professionalism and customer service. I was not to keen on the colorful language he felt very comfortable using while conducting business. Other than that, I like the dealership and will be back. More
Very friendly staff. Home town friendliness. Felt like I was home. People need to come see these people. Great people to do business with. Amen. was home. People need to come see these people. Great people to do business with. Amen. More
Always a great experience. People, service are all great. Always friendly and courteous. Efficient. Only problem is this review requires 25 words. One can do the job. Great. Always friendly and courteous. Efficient. Only problem is this review requires 25 words. One can do the job. Great. More
A service department that cares about their customers. Good communication and quick service. I've had my trucks at Four Stars on many occasions for different problems, and I've always been satisfied wit Good communication and quick service. I've had my trucks at Four Stars on many occasions for different problems, and I've always been satisfied with the service. More
Glovebox door is crooked, not resolved. Waiting to hear from dealership. Tried one fix, didn't work. Still waiting. Already had to have backup camera replaced. Craftmanship seem to have slipped on Ford F-1 from dealership. Tried one fix, didn't work. Still waiting. Already had to have backup camera replaced. Craftmanship seem to have slipped on Ford F-150's. More
We have been very pleased with all that the service department has done for us. They have great customer service, knowledgeable employees, and always get things done in a timely manner. Thanks, Ken. department has done for us. They have great customer service, knowledgeable employees, and always get things done in a timely manner. Thanks, Ken. More
Ken Daws and the service department were outstanding to work with. The communication and quality of service were fantastic. Thank you for assisting with the safety recall on our vehicle! work with. The communication and quality of service were fantastic. Thank you for assisting with the safety recall on our vehicle! More
Quick turn around Service department was very pleasant and provided a quick diagnosis. Had parts available for repair and returned the vehicle back to me by the end of Service department was very pleasant and provided a quick diagnosis. Had parts available for repair and returned the vehicle back to me by the end of the day. More
Great salesman that was very helpful.. they provided the unit we needed and in a timely fashion. The sales manager was a little slow on the paperwork . unit we needed and in a timely fashion. The sales manager was a little slow on the paperwork . More
maybe they need more training to repair older cars. I have been 4 times at the dealership for the same problem and have paid good money but the light is on showing engine service soon. One time the I have been 4 times at the dealership for the same problem and have paid good money but the light is on showing engine service soon. One time the dealership had it 2 days. Air flow sensor and valve cover gasket kit next time possible sticking injector. Installed BG 44 fuel system cleaner, AYFS32YR Spark Plug, DG522 Coil ASY Ignition. The light is still on. The 3rd cylinder is not working like it should. They ordered some fluid to solve the problem. They will call me next week when it is in. I'm not very happy, but I understand.. I need my car to be fixed. since 05/27/20 I have the problem More