Four Stars Ford

Awesome customer service! I referred my coworker on Monday and she went that day and bought her car too! I don’t know everyone’s name but thank you. Monday and she went that day and bought her car too! I don’t know everyone’s name but thank you. More

The purchase of our new truck was and is a very pleasant experience, Shelby made a very dreaded complicated tasks of hunting for vehicle easy. He was friendly, knowledgeable and patent answered all our que experience, Shelby made a very dreaded complicated tasks of hunting for vehicle easy. He was friendly, knowledgeable and patent answered all our question to our satisfaction More

As expected as soon as we walked in we were met with a sales person walked to the services department. Where we met the service department manager we talked two min. he took asked to have a seat in the fr sales person walked to the services department. Where we met the service department manager we talked two min. he took asked to have a seat in the front and mention the coffee pot. After a short time he came out and asked us back to the service department explained what was done and the bill they pulled the truck around and left. More

Shelby is a great sales person. I went and talked to other dealer ships it was during THE winter storm 2021. He worked hard for my business. We talked on the phone and he went out and took pictures and other dealer ships it was during THE winter storm 2021. He worked hard for my business. We talked on the phone and he went out and took pictures and text it to me. .We talked and texted several times. He was informative not pushy.. We were able to a agree on a price. My wife came in to test drive. again he was Shelby took the time showed all the features answered ALL our questions. walked threw the paper work. Great Experience More

Good service as usual from Chris our salesman, but the young man who I paid for my oil change, needs a little help with professionalism and customer service. I was not to keen on the colorful language he young man who I paid for my oil change, needs a little help with professionalism and customer service. I was not to keen on the colorful language he felt very comfortable using while conducting business. Other than that, I like the dealership and will be back. More

The dealership Four Star owns in Jacksboro, Texas is where we bought our 2016 Yukon Denali. They own a General Motors dealership in Henrietta, Texas where they took our vehicle. We had engine and a/c is where we bought our 2016 Yukon Denali. They own a General Motors dealership in Henrietta, Texas where they took our vehicle. We had engine and a/c issues the day after we bought the vehicle, not their fault but they went up and beyond to get the issues resolved. They gave us a like vehicle to drive for the inconvenience. Now we have a vehicle that issues were corrected and resolved. My wife and I recommend buying from any and all Four Star dealerships. Staff was amazing and we will buy from them again. More

Shelby and Four Stars Ford made a complex and uncertain out of state purchase super easy and very reliable. Excellent customer service, friendliness, and an unbeatable deal! out of state purchase super easy and very reliable. Excellent customer service, friendliness, and an unbeatable deal! More

I found the truck on cars.com. Clicked on availability and Ryan emailed me very quickly. I drove up and he had the truck cleaned and ready for a test drive. Fast and easy transaction. and Ryan emailed me very quickly. I drove up and he had the truck cleaned and ready for a test drive. Fast and easy transaction. More

Car was perfect except one thing. Drivers side wiper was badly torn and when I came into rain could not use wipes. Aside from that the vehicle is perfect badly torn and when I came into rain could not use wipes. Aside from that the vehicle is perfect More

Great experience buying a vehicle. Everyone was friendly and willing to help in any way to make it an easy and enjoyable sell. Glad I was able to use my hometown dealership. and willing to help in any way to make it an easy and enjoyable sell. Glad I was able to use my hometown dealership. More