Fountain Buick GMC

This is by far the absolute worst service I've ever seen at a GMC dealer. Bring in my 2024 GMC AT4 2500 for an oil change. Once it's done, I see that they've left all of their protective wrapper garbage f at a GMC dealer. Bring in my 2024 GMC AT4 2500 for an oil change. Once it's done, I see that they've left all of their protective wrapper garbage for me to throw away. Not just the floor mats, but the steering wheel and shifter covers as well. Then a couple of week and 500 miles later, I discover that they forgot to put the oil cap back on. There it was sitting in the front of the engine compartment letting all sorts of debris get into the engine of my $70,000 truck. I left 3 messages for the service manager or someone higher up to give me a call, and I've heard nothing back. More

Most was good but I am still waiting for my money you must have got title by now I don’t see car on lot anymore.So a check for 7000.00 I hope is on the way must have got title by now I don’t see car on lot anymore.So a check for 7000.00 I hope is on the way More

I have bought 7 vehicles through Brain and I wouldnt go anywhere else for a vehicle anywhere else for a vehicle More

Not a dig about the dealership staff but I had a 1 PM appointment for a brand new vehicle with ac not working. When I arrived I was told that the 1PM appointment did not mean they would get to it righ appointment for a brand new vehicle with ac not working. When I arrived I was told that the 1PM appointment did not mean they would get to it right away and it could take two hours. Never received any updates on the progress. It took over 3 hours. Side note....the rest rooms in the service area need an update. They are clean but look like something out of the 80's. The dealership sells Buick and GMC along with other brands and the restrooms do not convey a feeling of a luxury dealership. The ac system I was told was overcharged with freon and I have to wonder why this was not discovered by a pre delivery inspection. Not sure what Sebastian's role is at the dealership and the review may not be fair to him. I did not feel that someone who just bought a brand new vehicle was shown any concern for the issue. The vehicle had less than 90 miles on it. My sales person Joseph is very customer focused. No complaints for him at all. More

Great experience Jonathan was the best person to deal with! Just great service. I would tell anyone to come here to buy a car. with! Just great service. I would tell anyone to come here to buy a car. More

Spoke to Jose Ramos. He took care of me, made everything hassle free. From taking my car in and kept me updated with the repairs. Excellent service. Thank you Victori He took care of me, made everything hassle free. From taking my car in and kept me updated with the repairs. Excellent service. Thank you Victoria. Nice work. Another happy Customer. More

The entire experience with Fountain GMC was outstanding! From the moment we walked in, the staff made us feel welcome and valued. Our sales representatives were knowledgeable, patient, and genuinely interes From the moment we walked in, the staff made us feel welcome and valued. Our sales representatives were knowledgeable, patient, and genuinely interested in helping us find the perfect car to meet our needs. The buying process was seamless, with transparent pricing and no pressure tactics. They went above and beyond on our new vehicle, ensuring we were comfortable and confident before driving off the lot. The Luis from the financing team was equally impressive, making what can often be a stressful process feel straightforward and hassle-free. He is a real people person! The level of customer service at Fountain GMC is truly top-notch. I can’t recommend them highly enough! Thank you, Fountain GMC, for making our car-buying experience such a pleasure! We’ll definitely be returning for future purchases! More

Amazing friendly sales rep. Did his job and more very pleased with the way we were treated. Did his job and more very pleased with the way we were treated. More

out standing sales service, great communication, knowledgeable sales team, all around great experience. thank you knowledgeable sales team, all around great experience. thank you More

Excellent service by Andrew again. I only purchase GMC vehicles from Andrew. He deserves a raise for his excellence. I only purchase GMC vehicles from Andrew. He deserves a raise for his excellence. More