Fountain Buick GMC | Page 2

Luis Becerra did an amazing job and great experience was able to buy a beautiful ZDX. able to buy a beautiful ZDX. More

Amazing process and easy. Hannah was amazing and made sure the deal was what I wamted Hannah was amazing and made sure the deal was what I wamted More

I went looking for A car and a deal was made on an RDX with me (Eduardo). A hand written application was filled out (can be reviewed if they still have on file), and signed by me as the applicant and I as with me (Eduardo). A hand written application was filled out (can be reviewed if they still have on file), and signed by me as the applicant and I asked my son (Angel) if he want to be a co-applicant to build his credit, and he signed. Then, when it was time for the electronic application they changed it and placed Angel as the applicant and me (Eduardo) as the co-applicant. When we asked they said it was due to him being on active duty, and in order to received the rebate. Now, if a deal was made prior to even filled the hand written application why the Sales Representative (Vincent), Sebastian, and everyone else that worked with this deal on 2/2/2025, changed and switched the names on the application I don’t know. Now, Angel left the US to Italy, the primary name on the car is him and I am the secondary owner I CANNOT DO ANYTHING AT THE DMV BECAUSE HE IS THE PRIMARY. Now, I tried to work with the manger, but apparently his hand are tides. Yes, the car is on both names, but since the Acura Fountain Sales switched names and put Angel as the primary and me (Eduardo) as the secondary I can do anything. Acura Fountain Dealer said they can so anything, the is funded, blablablah…. But I guess they never had made an application error for any customers, because they can change/update or correct any applications. Like they said “ this is the first time that something like this happens, that they are here to and we are happy to help you , blablabla…, and no one have called back or tried to help us to make these changes since it was done by the employees. Here I am, 2/26/2025, Angel still the primary, I still the secondary, so for DMV purposes Angel is the only that can do anything at the DMV because of the lake of knowledge that ALL THE EMPLOYEES WHO WERE INVOLVED ON THIS DEAL. More

Been using this dealership for years. Very happy with service received and will continue to use them. Very happy with service received and will continue to use them. More

Great people and willing to help and do business. Will come back in the future for another car. Will come back in the future for another car. More

Always a pleasure and a breeze to purchase from Andrew at Fountain Buick GMC. I would recommend him to anyone. Fountain Buick GMC. I would recommend him to anyone. More

Hanna was great to work with! She answered all of my questions and concerns and communicated very quickly via text whenever I asked. In person, we got the deal done quickly and She answered all of my questions and concerns and communicated very quickly via text whenever I asked. In person, we got the deal done quickly and easily. Luis made the paperwork and finance end go smoothly and quickly as well. Easy process all around. Will definitely use them again if my next car is a GMC. More

The buying experience is easy and enjoyable. I have recommended this dealership many times to friends and family. I have recommended this dealership many times to friends and family. More

The service was great and experience was good. Thank you very much for the service! Thank you very much for the service! More

Hanna was amazing. She went above and beyond the "expected" and delivered exceptional service. Even came to pick us up at the Enterprise rental car location in Orlando She went above and beyond the "expected" and delivered exceptional service. Even came to pick us up at the Enterprise rental car location in Orlando. She really knew all the functions and features of the product line and answered all our questions. Appreciated her prompt response to our calls, texts and emails and she has been great about follow-up and checking to make sure we are enjoying our car and reminding us she is happy to help if we have questions. She made the process seamless and pleasant from start to finish. Thanks so much! More