Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Fountain Acura
Orlando, FL
400 Reviews
NO MATTER WHAT YOUR AUTOMOTIVE NEEDS MAY BE:
FOUNTAIN'S GOT IT FOR YOU!!!
CENTRAL FLORIDA'S LARGEST AUTO MALL
FAMILY OWNED AND OPERATED SINCE 1937
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 400 reviews
July 06, 2023
Agent Cathy Douglas was very helpful and very patient to fulfill our needs and expectations.Since we need more help to be acquainted with the new car she is willing to spend more time to with us. fulfill our needs and expectations.Since we need more help to be acquainted with the new car she is willing to spend more time to with us. More
by IMEPERA
Verified CustomerEmployees Worked With
Cathy Douglas
June 12, 2023
I originally had my 2023 Acura Integra serviced at Fountain Acura on 12/13/22 due to a flat tire where they replaced this tire. Upon receiving my vehicle after this service was completed, I noticed Fo Fountain Acura on 12/13/22 due to a flat tire where they replaced this tire. Upon receiving my vehicle after this service was completed, I noticed Fountain Acura had inflicted damage to the respective rim that was not there or as a result of my flat tire prior. After bringing this to their attention, they denied the claim and shared the damage was already their. I replied back indicating it was not, where the conversation culminated in me being banned from the dealership. Now, on 06/09/23, I received a nail in a different tire resulting in another flat tire. I took my vehicle to my local Firestone, where after service they shared with me the replacement tire from Fountain Acura was not only a different brand (I'm aware of), but more importantly is the incorrect size (I was not aware of). Not only did they damage my rim upon service, but they knowingly put on the incorrect tire without telling me. They also shared this is a potential safety hazard, and creates uneven wear and tear on my tires. I'm now in a spot where I can't contact or visit Fountain Acura where they need to take accountability and resolve their mistake. I require Fountain Acura to replace all four of my current tires with the correct tire size in new condition for my safety as well as even wear and tear. I will not take No for an answer. More
by Anthony Tufano
Employees Worked With
Kyle Clements
May 26, 2023
We have been customers at Fountain Acura for 20+ years and just got a fantastic new Acura MDX. The purchasing process was again very low pressure and efficient and pleasant. We had to return to the dealer and just got a fantastic new Acura MDX. The purchasing process was again very low pressure and efficient and pleasant. We had to return to the dealership to get the car detailed and to learn about the new technology that is so great. The service department has always been A++ and takes great care. We were disappointed in the "training" we were to have received, because we were made to wait for 2 twos after the appointment started, and the session was incomplete as the sales team was too busy delivering other vehicles to fulfill what we thought would be a thorough explantation of how everything works on the vehicle. More
by skydogproductions
Employees Worked With
Harry - The Finance Manager is fantastic
May 02, 2023
Everyone was amazing and made me not only feel valued but appreciated. It is why Fountain Acura is always my first choice when I have automotive needs. appreciated. It is why Fountain Acura is always my first choice when I have automotive needs. More
by KEVINBREWER
Employees Worked With
Jesse Rochkind
April 05, 2023
Great experience purchasing a vehicle from Fountain Acura , Sales rep Ben was very patient and helpful business rep Harry was awesome with explaining everything , Sales rep Ben was very patient and helpful business rep Harry was awesome with explaining everything More
by jeromechamp
Employees Worked With
Ben and Harry
