Fountain Acura
Orlando, FL
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my husband and i went to another dealer and i quess by taken one look at us, older, the saleman was not helpful and less than 3min we were out by chance we stop at this dealer and the saleman made us fee taken one look at us, older, the saleman was not helpful and less than 3min we were out by chance we stop at this dealer and the saleman made us feel welcomed and actually did his all to help us. That's what customer service is all about. we plan on going back later on and are recommending this dealer to our family and friends...thank you More
The staff were very friendly and direct and they have given me the best deal possible. I will gladly visit them again. Hiram was very friendly and nice, classy guy, he was very professional and conci given me the best deal possible. I will gladly visit them again. Hiram was very friendly and nice, classy guy, he was very professional and concise. More
I have been a customer at GMC fountain Mall in Orlando for 19 years for outstanding people like Brian Clark Operation Manager; Dan Dean Service manager;Christine Horton Service adviser.They are the best a for 19 years for outstanding people like Brian Clark Operation Manager; Dan Dean Service manager;Christine Horton Service adviser.They are the best at their job. I will give them the 5 stars and 5 more for the excellence. Also 5 stars for Eric and Enrico in the body shop without forgetting Moe my service thecnician who is the best. The General Manager Dan is not very friendly has not a good customer service. Thank you for your service. More
Whenever I require service for my 2003 GMC Envoy, I always have Kristy take care of me. She is very knowledgeable of the GMC product line, and takes care of me. always have Kristy take care of me. She is very knowledgeable of the GMC product line, and takes care of me. More
I recommend asking for Richard Colon when going to this dealership. He is very knowledgable, helpful, and not pushy. You won't be disappointed. Best person in the car industry that I have met. dealership. He is very knowledgable, helpful, and not pushy. You won't be disappointed. Best person in the car industry that I have met. More
This dealeship gave us a good service, friendly approach. This dealeship gave us a good service, friendly approach. The emplyee Richard Colon is good doing his job. He treat us real good and we will recommen This dealeship gave us a good service, friendly approach. The emplyee Richard Colon is good doing his job. He treat us real good and we will recommende Fountain to our relatives, and friends. Keep doing your good work. Thank you. More
they were very nice and very understanding to our concerns and our budgeting. The car was in very good condition and they deliver on their promises. concerns and our budgeting. The car was in very good condition and they deliver on their promises. More
The reason I didn't give quality of work a great is because the car wash was not up to my standards or Acura standards. The washer left grease smudges at several locations on the right side of my car. because the car wash was not up to my standards or Acura standards. The washer left grease smudges at several locations on the right side of my car. It also cut into the paint of the right rear view mirror . I am pleased with everything else. My service agent Darren is outstanding. He is most friendly and helpful. Darren is an asset to thIs dealership . More
After receiving info on a new vehicle, i called Brian for information on trading in my 2011 Buick. Brian called back with facts and figures on the trade in and set up appt. to come in. Brian was very thoro information on trading in my 2011 Buick. Brian called back with facts and figures on the trade in and set up appt. to come in. Brian was very thorough and expedited the sale with no hold ups. Dealership is excellent dealing with and above all, friendly. Second car i bought from them and have given recommendation to friends. More
We are very happy with the help that we received during the purchase of our new vehicle. Our salesman was patient with us during the decision process and never pressured us in one direction or another. H the purchase of our new vehicle. Our salesman was patient with us during the decision process and never pressured us in one direction or another. He also got in touch with us on his day off to let us know when our vehicle would arrive at the dealership and coordinated the installation of both dealer installed options as well as tint installation by another company. Overall, we have no regrets on our purchase and are glad we shopped with Fountain Auto Mall. More