Fountain Acura

Very professional people working in this dealership, nice showroom and waiting room. The building very clean showroom and waiting room. The building very clean More

I had an extremely disappointing experience with Fountain Acura. After purchasing a brand-new 2024 Acura MDX, I noticed an issue with the Low Tire Pressure indicator immediately after leaving the dealership. Acura. After purchasing a brand-new 2024 Acura MDX, I noticed an issue with the Low Tire Pressure indicator immediately after leaving the dealership. I returned to the dealership. I spoke to the Sale Manager (Jason Muss) about the issue and he instructed the sale person to bring it to the service department to have it addressed. The sales person returned within 5 minutes with the car and stated they found no issues. He stated it was just low air pressure. In my attempt to address this issue, I encountered unprofessional and hostile treatment from both the sales and service departments. The Service Manager, Nestor Diaz, displayed aggressive and condescending behavior, creating an intimidating and unpleasant environment. This behavior is unacceptable and reflects poorly on the dealership's customer service standards. As a loyal Acura customer for years, I expected better treatment and resolution of this issue. Unfortunately, my trust in Fountain Acura has been completely eroded. I hope the dealership takes immediate steps to improve its customer service and address these unacceptable practices. More

Fast easy process. Great service without the hassle or never ending negotiation process. They take care of previous Acura owners. Great service without the hassle or never ending negotiation process. They take care of previous Acura owners. More

They treat you with respect they are very knowledgeable about the vehicles very helpful helping picking the right vehicle about the vehicles very helpful helping picking the right vehicle More

Thank you Ben and Jason for your time, attention, patience, professionalism and not to mention great customer service! patience, professionalism and not to mention great customer service! More

The service was awesome. Jesse and Harry did a great job. Since I arrived to the dealership their attitude was to serve the client Jesse and Harry did a great job. Since I arrived to the dealership their attitude was to serve the client More

Clean, professional, modern, simplistic, minimalist, organized, no beating around the bush, very nice staff, quiet like a library, just the way it should be. In and out. Excellency organized, no beating around the bush, very nice staff, quiet like a library, just the way it should be. In and out. Excellency More

Five Stars for Ben at Fountain Acura! I recently purchased a used 2020 Ford Edge from Fountain Acura and had a fantastic experience thanks to Ben. He was incredibly helpful and knowled I recently purchased a used 2020 Ford Edge from Fountain Acura and had a fantastic experience thanks to Ben. He was incredibly helpful and knowledgeable throughout the entire process. Unlike many car salespeople I've encountered in the past, Ben was not pushy or aggressive. His low-pressure approach made the car-buying experience enjoyable and stress-free. Ben was patient and took the time to understand my needs and preferences. He answered all of my questions thoroughly and provided me with all the information I needed to make an informed decision. I'm so glad I chose Ben and Fountain Acura to purchase my new car. I highly recommend Ben to anyone looking for a no-hassle car-buying experience. His friendly demeanor and expertise make him a standout salesperson. Thank you, Ben, for making my purchase so easy! More

Everyone was so friendly and helpful! Jesse was a very caring and knowledeable respectful person. I will seek him out on my next purchase! Jesse was a very caring and knowledeable respectful person. I will seek him out on my next purchase! More

Great service, knowledgeable salesman, knowledgeable finance officer, great customer service, very helpful. We are truly satisfied! finance officer, great customer service, very helpful. We are truly satisfied! More