Fountain Acura

I arrived from out of state on Thursday, went into the dealer on Friday morning. With no appointment I was greeted and fit into their schedule. The service was performed quickly and professionally and in dealer on Friday morning. With no appointment I was greeted and fit into their schedule. The service was performed quickly and professionally and included a free car wash. I was extremely delighted and pleased by the staff and service, especially by Kristy A. Horton. I will definitely recommend this dealership to friends and family. More

Josephine was extremely knowledgeable about the product and took time to explain all the features to us. The best car sales person we have ever talked to. and took time to explain all the features to us. The best car sales person we have ever talked to. More

My husband and I were looking for a replacement vehicle and returned to Fountain Auto Mall because we were pleased with our overall experience with the last car we purchased. Brian Garrett was very knowled and returned to Fountain Auto Mall because we were pleased with our overall experience with the last car we purchased. Brian Garrett was very knowledgeable and helpful as we narrowed down our choice to the Terrain. After the purchase, he very patiently reviewed and demonstrated the various electronic features of the Terrain. His knowledge, patience and friendly personality minimized the stress of purchasing a car. More

They had great selection of cars, Bryan was very helpful with my overall decision. He worked with me step by step on what i needed to bring for my requirements and showed me the many options that i had on p with my overall decision. He worked with me step by step on what i needed to bring for my requirements and showed me the many options that i had on picking a great vehicle. More

This was a very professional & elegant experience. I always call in over the phone before I go to the dealership when I am purchasing or leasing a new car. When my wife and I got to the dealership, our always call in over the phone before I go to the dealership when I am purchasing or leasing a new car. When my wife and I got to the dealership, our salesperson (Hiram) had taken the time to place our car in the immediate showroom so that when we walked in it would be there for us. I have purchased 11 cars throughout the years, including 3 jaguars & a BMW, and I have never had anyone do this. Everyone was very friendly, and the atmosphere was not “stuffy” like at some dealerships. We came in at 7 p.m. and were out the door by 9 p.m. By the way, they honored our unseen trade in price over the phone. I know that this is a car buying experience review, but I would definitely recommend the Acura product as well over the base Lexus or Infiniti. I would certainly recommend to a friend or family member, and I would definitely encourage them to work with Hiram. More

You couldn't ask for better experience! Everyone at Fountain auto was very friendly and pleasant to work with. Louis Velez and Brian Garrett did a fantastic job helping us through out the whole process Fountain auto was very friendly and pleasant to work with. Louis Velez and Brian Garrett did a fantastic job helping us through out the whole process!! More

I looked at many different brands of vehicles before looking at Acura. Throughout that process I dealt with many different sales tactics, many of them outright infuriating and insulting. I've never un looking at Acura. Throughout that process I dealt with many different sales tactics, many of them outright infuriating and insulting. I've never understood why the car buying experience has to be something to dread; it should be hassle free and exciting, expecially when buying a luxury automobile. When I contacted Josephine via internet for a price on a new TL, she responded immediately with her best price, which was below what my research indicated as a fair market price. All fees disclosed up front via email. No nonsense and very refreshing! She was also very knowledgeable about the product and patient with me while I test drove the TL twice, and then an MDX which I ended up buying since it better fit my needs. I was treated with respect at all times and felt no pressure at all. The purchasing process was quick, flawless and stress free. Car was prepped out well and Josephine followed up with me promptly when I had questions after the sale. The MDX is an awesome vehicle. Handles like a sports car with the flexibility of an SUV. And no quality problems after 3 months of ownership which is a first for me as new car buyer. I would comment on the service department, but I haven't needed them which is the way it should be! I highly recommend Fountain Acura and Josephine Mancini! More

This is a great dealership Brian was very helpful and not a pushy saleman. From him to ending the deal they were all great even Luis in finance to. I would tell all my friends how nice everyone there. I not a pushy saleman. From him to ending the deal they were all great even Luis in finance to. I would tell all my friends how nice everyone there. I have bought more than one car there and you can always notice a lot of the same employees and they all say hi and if you look lost they always ask can they help you. Even Tom in the service dept is great They didn't have an extra key for the car and Brian and Tom made it happen that is what you call teamwork. Hats off to all of you. More

Carlos knew exactly what we wanted and worked with us with very friendly manner. He by far was the best experience I had when purchasing a new car. with very friendly manner. He by far was the best experience I had when purchasing a new car. More

We appreciated everyone's patience in working with us, to get the exact car we wanted. We were especially happy with the trade-in value given for our car. However, the $649.50 pre-delivery service charge s get the exact car we wanted. We were especially happy with the trade-in value given for our car. However, the $649.50 pre-delivery service charge seemed surprisingly high. More