Fountain Acura
Orlando, FL
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I went there to check their cars based on an online appointment. The salesman greeted me and asked what I was looking for and when I asked to test drive a MDX model he informed that he is getting the k appointment. The salesman greeted me and asked what I was looking for and when I asked to test drive a MDX model he informed that he is getting the keys. He kept me waiting for more than 10 min to find out that he was helping another customer. So unprofessional, do not like the way he handles his clients. Definitely would need to inform the dealership manager so he is aware of the level of customer service provided. More
I have purchased three vehicles from Fountain Acura over the past two decades. Every time, it has been a pleasurable experience. The most important factor in my decision to return to Fountain Acura for this the past two decades. Every time, it has been a pleasurable experience. The most important factor in my decision to return to Fountain Acura for this most recent purchase was their reputation as a trustworthy dealer that helps you make the right decision about a purchase rather than pressuring you into a purchase. That's exactly what happened, and I thank Ken for an excellent purchase experience. Additionally, they have a beautiful showroom, a clean facility, trustworthy and helpful service techs, and a nice waiting area with refreshments. It's the best dealership in the area and you can't go wrong with the Acura brand. More
Harry the financier and Jesse the sales rep, went above and beyond for me. They're amazing people that I can trust. I have purchase 11 vehicle's from Mercedes of South-Orlando from Robert Coleman. Ive rece and beyond for me. They're amazing people that I can trust. I have purchase 11 vehicle's from Mercedes of South-Orlando from Robert Coleman. Ive recently bought my first 2022 Acura RDX from Jesse. I bought another 2023 Acura integra there for my daughter, now I bought a 2024 Acura MDX for my wife and haven't looked back to Mercedes since. I will follow these guys every where they are cause of the trust they have set. Amazing people. More
I have been going to this dealership for over 17 years, and have purchased 3 out of the 5 Acuras that I have owned from here. The entire team is outstanding but Jesse especially! They make me feel like fam and have purchased 3 out of the 5 Acuras that I have owned from here. The entire team is outstanding but Jesse especially! They make me feel like family every time I come in. I 10/10 recommend! If you're purchasing I recommend Jesse Rochkind or Cathy as your salesperson. More
I had a great experience. Kenneth was excellent and low pressure. Josephine is just outstanding and efficient. Wayne was also amazing. This is my 3rd Acura purchase from Fount Kenneth was excellent and low pressure. Josephine is just outstanding and efficient. Wayne was also amazing. This is my 3rd Acura purchase from Fountain. I look forward to my next! More
Jeremy and his service was wonderful. We originally came into Acura not planning on buying a vehicle and actually had an appointment the very next day to look at Honda. Jeremy was easy to We originally came into Acura not planning on buying a vehicle and actually had an appointment the very next day to look at Honda. Jeremy was easy to work with and made the deal happen. We are extremely happy with our purchase and highly recommend Jeremy. More
Degrading people, the agent was standing right there and talking about me to someone else saying “she’s not understanding what I’m telling her.” they try to scam you into thinking they have something you ne talking about me to someone else saying “she’s not understanding what I’m telling her.” they try to scam you into thinking they have something you need and they will just waste your time and give you nothing.. I waited there for 5 hours for a technician to come fix my window and then figured out they don’t even have the parts!!! More