
Fountain Acura
Orlando, FL
Filter Reviews by Keyword
By Type
Showing 397 reviews
Cathy and her manager were extremely helpful! From the time I test rode a couple vehicles to the time I signed, I was comfortable. Cathy has a very warm and calm approach that puts you at ease. time I test rode a couple vehicles to the time I signed, I was comfortable. Cathy has a very warm and calm approach that puts you at ease. More
Good overall sales experience. Fettah was great and helped us get into a 2022 Acura MDX. 5 stars for Fettah’s and Harry’s help throughout the sales process. Would highly recommend. helped us get into a 2022 Acura MDX. 5 stars for Fettah’s and Harry’s help throughout the sales process. Would highly recommend. More
Nathan was attentive and was very honest about the service included. He did not try upselling or anything. Straight to the point, and at a very affordable price. service included. He did not try upselling or anything. Straight to the point, and at a very affordable price. More
I was very upset that the manager never shared the breakdown of what was being financed. We were suppose to go over the breakdown of all costs and he did not. When it was time to share those #’s he i breakdown of what was being financed. We were suppose to go over the breakdown of all costs and he did not. When it was time to share those #’s he instead sent someone to grab check from me and I was not comfortable with that. I only saw the breakdown after the. Heck was handed over and I got home. I was infuriated that he promised to include all warranties with the msrp price. He added them on top of the full retail. I will never recommend fountain. Harry and Catherine are very I professional and I was scammed. This was for fountain Acura More
I had one of the best sales man Jeremy Lloyd! He made sure I was walking out of there with a new car and a big smile. He really worked hard to get me a great deal!! he would recommend him to anyone, he r sure I was walking out of there with a new car and a big smile. He really worked hard to get me a great deal!! he would recommend him to anyone, he really takes his time out to listen, explain and make sure he meets your expectations. I love my Acura ILX 2021. My dream car! thank you again Jeremey and Fountain Acura for making me a happy customer. You guys rock!!! More
The Acura department. One or the Finance manager will give you the go around and its unfriendly; zero customer service and lie to you. The other employees that works in there go to him with your inquiry give you the go around and its unfriendly; zero customer service and lie to you. The other employees that works in there go to him with your inquiry and he tell them to tell you he its off to come back next day ; the first time you don't know its him the one you need for to take care of your inquiry. Next day you go back and thats when you know he was not off the first day because you saw him. For nothing still because he again will send another employee to tell you any other go around story. All this with him been around 65 feet away from you inside an small all glass wall office. Stay away from this dealer. More