Back

Foundation Kia of Wichita Falls - Service Center

Wichita Falls, TX

4.4
118 Reviews

118 Reviews of Foundation Kia of Wichita Falls - Service Center

Sort by
February 21, 2024

They got me right in, offered a nice lobby to wait in, and were quick to service. More

by shannonmeagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony White
Feb 22, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your positive review! We love our customers like you! Thank you for choosing Foundation Kia of Wichita Falls, we hope to see you again soon!

February 20, 2024

Brandi is very nice and helpful to me. . she has always notified me and the wait time has been minimal.. thank you More

by reana.luman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your kind words! We're delighted to hear that Brandi provided you with exceptional service and made your experience smooth and efficient. We'll be sure to pass along your appreciation. If there's anything else we can assist you with, please don't hesitate to let us know.

February 13, 2024

Foundation was excellent in all services they provided and I especially enjoyed working with Tim and Brandi More

by Ryanhclayton247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Jones
Feb 14, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us and that Tim and Brandi were able to provide you with excellent service. Your satisfaction is our top priority, and we truly appreciate your feedback. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again!

February 02, 2024

Tim is very knowledgeable and friendly. Service department is always helpful and quick to respond. More

by parisclanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your kind words! We're delighted to hear that Tim's knowledge and friendliness made your experience positive. Our service department is always here to help, providing quick and responsive service. We appreciate your feedback!

February 01, 2024

Very professional clean and nice workers all employees listen to your concerns . Clean office and goon rental cars More

by BO19495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony White
Feb 02, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your kind words! We take pride in our professionalism, cleanliness, and attentive service. We're glad you had a positive experience with us. Safe travels!

January 13, 2024

Tommy and Cory are Awesome and very helpful , would definitely return back for future services. More

by broncosgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Cory
Jan 15, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for your kind words! We're thrilled to hear that Tommy and Cory provided you with awesome and helpful service. We appreciate your trust and look forward to serving you for any future needs.

January 10, 2024

Y’all charged me $140 for an oil change and I was there for 2 hours More

by jessicasimpson1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony White
January 05, 2024

Quick service and easy to work with. My service representative was courtesy and kind as well. More

by j_chestnut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony White
Jan 10, 2024 -

Foundation Kia of Wichita Falls responded

We appreciate your kind words! Providing quick and easy service is our priority. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing us!

December 30, 2023

Great service from Tommy the service advisor He was very helpful and knowledgeable Everyone friendly More

by alexf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
Jan 02, 2024 -

Foundation Kia of Wichita Falls responded

Thank you for taking the time to share your positive experience with Tommy and our team! We're delighted to hear that Tommy provided you with great service, and we appreciate your kind words about his helpfulness and knowledge. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels, and we look forward to serving you in the future!

December 28, 2023

The only good review is that there is a new service advisor and he promises he will take care of our ongoing problems. His name is Tommy Gonzalez. He is very polite and we believe he will keep his word More

by drholliday
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Gonzalez, Henry Broadus 5 stars each, Cory Esquibel, Tony White
Jan 02, 2024 -

Foundation Kia of Wichita Falls responded

We apologize for any inconvenience you've experienced and appreciate your feedback. We're committed to addressing your concerns and ensuring a better experience moving forward. Thank you for bringing this to our attention.

...
6
...