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Foundation Kia of Wichita Falls

Wichita Falls, TX

4.6
323 Reviews
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2910 Old Jacksboro Hwy

Wichita Falls, TX

76302

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Showing 323 reviews

January 31, 2025

Service was timely and Tommy Gonzales kept me updated throughout the whole day experience. He takes great care of the customer and ensures their satisfaction. More

by hollidollibaylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

I bought my Kia Sorento from Foundation several years ago. Service has always been exceptional! More

by robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Trupiano
January 20, 2025

Great experience all around! Service was gmdetailed and the description of everything they recommended was very detailed from the service tech. More

by bigjosh198625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine
Jan 27, 2025 -

Foundation Kia of Wichita Falls responded

Thank you for your feedback! We’re thrilled to hear you had such a positive experience and that our service team provided clear and detailed recommendations. We’re always here to ensure your vehicle gets the care it needs, and we appreciate your trust in us!

January 14, 2025

Poor communication. Same problems over and over. Working with them and having them work with the extended warranty company was a challenge. Kia does not stand behind the More

by Quality
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Staff was very helpfull and inviting. By far the best car buying experience i have ever had More

by txhunter1972
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tucker Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Grady
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaroll willot
January 07, 2025

We enjoyed working with Bailey and Tim. Never felt pressured to make quick a quick decision More

by kerridavis1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Tommy is always great! Communicates well and does everything he can to get me back on the road. Unfortunately, my telluride is simply falling apart… but that isn’t his faul More

by Cassandra Barraza
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Hungerford
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2025

Alisa was BRWAT! Very professional and not pushy. Great customer service before, during and after the sale! More

by patricia.alford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alisa Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Good experience and quick oil change and rotation. Prompt and friendly, I will return for the next service. More

by cellisellis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

The gentleman that serviced our vehicle was very knowledgeable and professional and they completed the service quickly and efficiently. All the staff was very friendly. More

by JZDONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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