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Foundation Hyundai
Westminster, CO
130 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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130 Reviews of Foundation Hyundai
August 07, 2024
This place is so irresponsible . Can even get hold of them for service called and and continually rings, went on line and requested service 2x and nothing. Talked to the general mana Can even get hold of them for service called and and continually rings, went on line and requested service 2x and nothing. Talked to the general manager..not even an apology just said he'd have to look into it and then he said they had no record of me making a request and I sent them a screenshot of the conversation and no reply. Would not recommend them for anything. I got to Stevenson Hyundai in Longmont so much better. More
by vtt121163
Employees Worked With
Dustin Johnson
June 25, 2024
Dishonest dealership. Aftter documented email negotiations and after receiving a written quote, I went to the dealership to buy the car. When I got there they did not hono Aftter documented email negotiations and after receiving a written quote, I went to the dealership to buy the car. When I got there they did not honor the quote. There are more reputable dealers in the area. More
by ms
Employees Worked With
Kaylee Stahlecker
June 20, 2024
Awesome Service! Huge Shoutout to Justyn Tesoriero for his above and beyond effort in helping manage a broken window regulator on my Tucson. Not only did he walk Huge Shoutout to Justyn Tesoriero for his above and beyond effort in helping manage a broken window regulator on my Tucson. Not only did he walk me thru the process of identifying the problem, he assisted me in pre ordering the part, scheduling a temporary work appointment, confirming the part had arrived, and re-confirming the appointment time. Bottom line, my car will be fixed a mere 4 days after my initial visit to the dealership. Justyn is a Keeper!! More
by kscherer52
Employees Worked With
Justyn Tesoriero
June 14, 2024
I called in and Lionel went above and beyond to help me get all the information I need for a car for my daughter I look forward to working with him get all the information I need for a car for my daughter I look forward to working with him More
by schet68
Employees Worked With
Lioneil Farr
March 12, 2024
made my appointment and waited 2 WEEKS to take my car in. Since then they have had my car for over a 6 weeks, for a wheel bearing (I CAN GET A AUTO ZONE RIGHT NOW) I called them today and they told me yes th Since then they have had my car for over a 6 weeks, for a wheel bearing (I CAN GET A AUTO ZONE RIGHT NOW) I called them today and they told me yes the part came in but I am 30days back on the list. if I could rate lower I would. they have my car hostage. WORST SERVICE I HAVE EVER EXPERIENCED. More
by Miwagster
February 07, 2024
I found a used pickup online that I had been following for at least 4 or 5 days before I was able to make it to the dealership. It was in great shape and priced reasonably, so I agreed to buy it in cash. for at least 4 or 5 days before I was able to make it to the dealership. It was in great shape and priced reasonably, so I agreed to buy it in cash. First, they told me that I wouldn’t be able to take it home because they needed to correct a TPMS issue, clear coat the vehicle, and replace a bad fog light. Then they made me wait an hour to do my paperwork. I finally found Joe in the back room and got him to print it so I could leave - he was sitting and listening to football game while I waited. After waiting a week to pick up the vehicle, I finally convinced them to put the spare tire under the truck bed and took it home. The truck was never detailed or clear coated, but they did fix the fog light. After 3000 miles, I took my truck to my mechanic that has been incredibly honest with my entire family for 25 years and found out that I needed new pads, rotors, and shims for the rear brakes. Foundation gave me a report that stated I had 8mm remaining on the brakes when I bought it, but somehow they were down to 2mm in only 3000 miles without towing anything. I was told that they didn’t trust my mechanic and they wouldn’t be reimbursing me for the brakes. DO NOT TRUST THEIR INSPECTIONS. They’ve shown very little integrity in following up and almost never call back when they say they will. Buyer beware. This is the epitome of a shady used car buying experience. More
by Newman.Chris.p
Employees Worked With
Sean O'Donnell, Zafir (Zee) Madyun, Chris Knippelberg
December 18, 2023
My car is still at this dealership and has been since September and I will say their communication is horrible. You can’t get my in touch with anyone, YOU have to be the one to initiate the call to get a September and I will say their communication is horrible. You can’t get my in touch with anyone, YOU have to be the one to initiate the call to get any updates. I leave messages and they are left unanswered. Seriously considering just picking our car up and taking it elsewhere as i truly have no idea if they are even working on it since no one communicates. Very frustrated at this point and regret using this dealership. More
by kdurston92
Employees Worked With
Brandon Wood, Shane Schnacker, Elijah Madril, Sara VanWhye
November 24, 2023
Anthony was super knowledgeable and took the time to find us the perfect car (2023 Hyundai Tucson Plug-In Hybrid). Excellent experience and we would absolutely recommend! us the perfect car (2023 Hyundai Tucson Plug-In Hybrid). Excellent experience and we would absolutely recommend! More
by b.artist
Employees Worked With
Anthony Castillo
