Foundation Hyundai of Wichita Falls

David Devil was very helpful on our 16k service schedule. . Reallly appreciated talking with him about the car’s tire pressure monitoring system. . Reallly appreciated talking with him about the car’s tire pressure monitoring system. More

I went to service because of flat tire. Service was speedy this time. Everyone was courteous and helpful. They resolved the issue and explained what was the problem. I appreciate service li Service was speedy this time. Everyone was courteous and helpful. They resolved the issue and explained what was the problem. I appreciate service like that. If I need to return for service, I expect to receive similar response from the Service Department. Thank you for your assistance. More

Mostly I go there for oil change and they always do wonderful job and I highly recommend them. wonderful job and I highly recommend them. More

Service manager was very helpful in taking care of my situation. Service work done quickly. situation. Service work done quickly. More

Our service representative (Glenn) did an excellent job. The service was performed to our satisfaction and the courtesy ride was very appreciated. The service was performed to our satisfaction and the courtesy ride was very appreciated. More

Smooth process. Glenn was very helpful with service. Nothing but great customer service. Bobby is the best with sales. Glenn was very helpful with service. Nothing but great customer service. Bobby is the best with sales. More

The gentleman that helped me with my car service was very nice & polite. He assured me my car would be taken care of. nice & polite. He assured me my car would be taken care of. More

Service representative Glenn provided an excellent service experience. My vehicle was returned in an appropriate amount of time. service experience. My vehicle was returned in an appropriate amount of time. More

This dealership lacks in communication as well as good service of a vehicle in need. My vehicle (2022 Hyundai Santa Cruz) broke down (Transmission with under 30k miles) here which my residence being 125 m service of a vehicle in need. My vehicle (2022 Hyundai Santa Cruz) broke down (Transmission with under 30k miles) here which my residence being 125 miles away from home. I got Hyundai Corporation involved and they are just as USELESS. It took Foundation Hyundai 25 days total to replace my transmission. With being lied to of various excuses to why they are delayed. the Transmission was shipped to them, and yet it still took them over 2 weeks to get the job done. I was told oh, 1 car is before yours (one week passed), then told several cars ahead of mine, etc. This place is very unprofessional in every aspect! The only reason I fould out my vehicle was back at the dealership here near me, was the Hyundai app. They did not tell me it was back, was never notified, then when I called my dealer herre they were even puzzled, asking why the vehicle was delived to them. It took them several people to locate the vehicle. We finally picked up the 2022 Hyundai Santa Cruz and sold it ASAP. These place needs to regroup, and actually do what is right for the customers, instead of misleading them with excuses. More

Love the friendly people there and they are quick to get things done, keeps you updated as they have your car things done, keeps you updated as they have your car More