Foundation GMC Wichita Falls

I had a very pleasant experience buying my first truck from a group of people that mean a lot to me. from a group of people that mean a lot to me. More

It is impossible to reach anyone by phone at Foundation Motors of a Wichita Falls. We bought a MB in April and since then Ive made multiple calls to the finance department.and for a service appointment. Th Motors of a Wichita Falls. We bought a MB in April and since then Ive made multiple calls to the finance department.and for a service appointment. The phone is not answered at all or sent to voice mail with no callback.The online service appointment feature apparently doesn’t work and hasn’t for some time. My car now shows lit engine light. I called four times today, not to mention several attempts last week. before I got to a voice mail in the service department. The buying process is painful. The finance guy we worked with was in a hurry.. He was openly making faces and rolling his eyes at our sales guy. It was obvious we weren’t moving fast enough, as it was time for him to go home! We saw what we were told was the new owner while in the MB showroom. Everyone stopped what they were doing to talk to the guy. It seemed very unprofessional to leave customers sitting. Buying was a day long process, somewhat due to my financier, but there was little or no help to our new salesperson from management. We left the dealership without any paperwork. This began my futile calling attempts. I tried to reach management as well to share my concerns but….no call back. More

We were greeted as if we were valued customers. We left the vehicle and the service was completed before we expected. There were no issues picking up the car. We really appreciate the customer serv We left the vehicle and the service was completed before we expected. There were no issues picking up the car. We really appreciate the customer service we received. We More

Help was amazing. Found the vehicle that fit the needs of my wife and I. Would definitely recommend to anyone searching for a car to go and see their inventory. Found the vehicle that fit the needs of my wife and I. Would definitely recommend to anyone searching for a car to go and see their inventory. More

If I could give zero stars I would. I went in two months ago to fix my car that was sounding like a lawn mower. There was a part needing replaced, they were paid thousands, and the prob I went in two months ago to fix my car that was sounding like a lawn mower. There was a part needing replaced, they were paid thousands, and the problem persisted. I bought it back in and it had created more damage to my emissions system. They charged me, replaced another part, the problem continued. I got upset and they finally said it wasn’t my fault (they had blamed me for running over things) and said they would replace the parts and fix it. This was two weeks ago. They are now giving me the runaround because they want to be paid first by GM parts. They said they weren’t able to get me a rental car because they owed Enterprise too much money. Meanwhile I’m driving around a car with three small children, while pregnant, with dangerous emissions seeping into the cabin and environment and they do not dare. Please do not go here for sales or service. I tried to also trade the car in but they low balled me on my trade terribly. More

It went good getting my new truck after my accident and Steven Garner was good to work with Steven Garner was good to work with More

I went in and spoke with Henry Broadus. ..I explained my current situation..He was very kind and quick to be of service...not only did I leave with a wonderful Automobile, but I was happy an ..I explained my current situation..He was very kind and quick to be of service...not only did I leave with a wonderful Automobile, but I was happy and left feeling very satisfied..He is excellent and wonderful to do business with.. More

There are not enough words to express our experience every time we enter this dealership. Always a warm welcome from the time we enter the door till we leave. Steve has always gone over the top to make every time we enter this dealership. Always a warm welcome from the time we enter the door till we leave. Steve has always gone over the top to make us feel like we are Special. Would never consider going anywhere else. More

Daniel did a great job showing my wife and I how everything worked on our new 2022 GMC Denali Yukon XL. He answered all our questions, even the ones he probably thought were dumb. Thanks, Ted and Na everything worked on our new 2022 GMC Denali Yukon XL. He answered all our questions, even the ones he probably thought were dumb. Thanks, Ted and Nancy Smith More

The dealership was one of the few that I could find a truck I was interested in truck I was interested in More