Foundation GMC Wichita Falls

I bought and sold a car there 3/2024 and the car I sold to them had 1 payment left. Their business office Angela in accounting) did not process the payoff correctly which resulted in my last payment being to them had 1 payment left. Their business office Angela in accounting) did not process the payoff correctly which resulted in my last payment being delinquent which was turned into the credit bureau. My credit score fell over 100 points and has just now fully recovered. The General Manager of the dealership was no help and felt no obligation to try to help me. Anyone who has dealt with poor credit understands the financial consequences and that a lower credit score actually costs you is money and opportunity. I wish I had looked at their BBB rating (1 star) before I did business with them. Clearly they don't care More

I honestly wish I knew of this service center sooner. They’re inside of the Mercedes Benz lot and everyone was really kind and knowledgeable; I received great customer service. The gentlemen diagnosed an They’re inside of the Mercedes Benz lot and everyone was really kind and knowledgeable; I received great customer service. The gentlemen diagnosed and fixed my vehicle issue promptly. I’ll definitely return when future problems arise. More

Very pleased with the outstanding professionalism displayed. My visit was greeted with smiles and amazing hospitality. Professionalism personified. displayed. My visit was greeted with smiles and amazing hospitality. Professionalism personified. More

Friendly service employees , willing to make your wait to the least amount of time they can the least amount of time they can More

David the service writer is sure a top notch communicator and always prompt to respond and always prompt to respond More

Always a great experience. You don’t wait long before you are being waited on. You don’t wait long before you are being waited on. More

Left my vehicle for service. Received excellent service! Will always have my truck serviced at Foundation GMC. Received excellent service! Will always have my truck serviced at Foundation GMC. More

Responsive and timely in getting repairs identified and repaired. As a Canadian whose GMC truck needed repairs, I appreciated the respect and honesty shown by Dave Diehl. I would recommend Dave's services repaired. As a Canadian whose GMC truck needed repairs, I appreciated the respect and honesty shown by Dave Diehl. I would recommend Dave's services to all. Thank you. More