Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Wichita Falls, TX
636 Reviews of Patterson Dodge Chrysler Jeep Ram Kia - Service Center
Joe came through again. He's always been up front and wants to ensure the customer is taken care of. Challenger in for state inspection. Joe stated it won't take that long and he was correct. Out under 3 wants to ensure the customer is taken care of. Challenger in for state inspection. Joe stated it won't take that long and he was correct. Out under 30 minutes. Very pleased with Joe. More
Excellent customer service with how I was treated, explained information to me concerning the service for my vehicle that would be done for it, and offered me a ride back home if needed. Thank you for explained information to me concerning the service for my vehicle that would be done for it, and offered me a ride back home if needed. Thank you for caring for my vehicle like it was your own! More
I had to schedule three times, the last time was on the wrong day than what I was told. My vehicle said “dynamic torque system” needs updating. When I looked this up it stated I could need a new battery, a wrong day than what I was told. My vehicle said “dynamic torque system” needs updating. When I looked this up it stated I could need a new battery, a new auto start/stop battery, and a system update. I showed the advisor who stated they didn’t know what that was, and it probably needed a new battery. Day 1 battery was replaced, and I was told they thought something else was wrong with but couldn’t find it so I was good to go. My jeep was dead the next morning. Day two, my auxiliary battery was replaced and my new battery was recharged. They still seemed not 100% sure my vehicle was fixed. The advisor gave me the number for a tow under warranty, put air in my tires, and was a salesman type nice. More