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Foster Chevrolet Cadillac

Sandusky, OH

2.6
14 Reviews

2504 Hayes Avenue

Sandusky, OH

44870

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Showing 14 reviews

August 18, 2024

During the 2 months my car was in the body shop I encountered poor communications, changing answers to my questions, delays in ordering parts (was told I was wishy washy on getting my car fixed!), pr More

by Dissatisfied customer!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
March 20, 2024

Do not trust this dealership. I bought a $29,000 Camaro that did not pass inspection. It had bald tires on the back and torn boot axles. I took it to a reputable dealership called More

by awfarmer6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Best, Victoria, Eddie Reilly
Mar 20, 2024 -

awfarmer6 responded

Horrible dealership

Mar 21, 2024 -

Foster Chevrolet Cadillac responded

We are sorry to hear about your negative experience at our dealership. Pictures were merely requested for documentation purposes.

Mar 21, 2024 -

awfarmer6 responded

Hopefully this will be resolved soon since I have left 15 voicemails with two different managers over 2 weeks without much cooperation. You may call me anytime.

December 18, 2023

Went above and beyond to find the vehicle I was looking for. Staff was professional and courteous. Would recommend them to anybody looking for a new Cadillac or Chevy. More

by Cadillac1217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Reilly
November 06, 2023

I was impressed by how many cars were available to see and how clean everything was More

by Jeff Hoopes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria
November 03, 2023

Victoria Lewis was exceptionally kind and easy to talk to. She was not pushy with wanting to sell a car or needing to make a sale. She made sure to explain and find out any answers if I had a question for More

by Chancie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Lewis,Jason,Chris Caposini, Eddie Reilly
Nov 03, 2023 -

Chancie responded

Thank You all for being my CHEVY dealership!

August 17, 2023

HORRIBLE EXPERIENCE! BUYER BEWARE. THEY DID THIS TO MY WIFE! I have been working with Victoria/Chloe and the Manager Mike. They promised me a lease deal, ran my credit, More

by Michigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victoria, Chloe, Mike the Manager
Aug 19, 2023 -

Foster Chevrolet Cadillac responded

We do apologize for the inconvenience, and as stated before there was an honest mistake when appraising your trade in. There was no "bait and switch" and we did not scam you. We appraised the trade in as a 2022 model when it was in fact a 2021, and that was the difference in the deals offered to you. If you would like to discuss this further please feel free to reach out to me directly. Eddie Reilly New Vehicle Sales Manager Foster Chevrolet Cadillac 419-625-1313

Aug 19, 2023 -

Michigan responded

The mistake should of been caught before you took advantage of me and my incentives and running my credit and getting rebates for the apps you had me install for the vehicle and before you sent me over a vehicle odometer and drop off statement. All which said the vehicle was a 2021 model. If the mistake was on the dealers end and everything was completed in my end the dealer should honor their mistake. Not leave a customer hanging after using their GMS number and processing everything. Hours before a drop off? You changed your mind? So yes, exactly a Bait and Switch.

March 23, 2023

Poor customer service and a challenge to get our deposit back after did not purchase More

by Jfhevesi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Thompson
Mar 28, 2023 -

Foster Chevrolet Cadillac responded

Hello, I am sorry to hear about your bad experience with our dealership. Unfortunately, we have to have the card here in order to process the refund the traditional way. If you have any questions or would like to discuss the matter further please reach out to us at 419-625-1313

December 12, 2022

My 83 year old father and his wife bought a vehicle from them this past summer. Sticker price clearly said $55,870. (Used demo car) When it was time to sign the papers, the sell price became $67,722. Alo More

by Steveg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Aicholz
December 09, 2022

over charged me for the car by 5000 and now i cant refinance my car and they really dont care about price goughing their custumers More

by cg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Aicholz
July 18, 2022

DO NOT BUY A VEHICLE HERE PERIOD. Honestly this is the worst dealer to buy from period. I purchased a truck from them. Within two days I started smelling oil and the infotainment syst More

by Jlat2450
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Sales Department
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