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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
566 Reviews

566 Reviews of Fort's Toyota of Pekin - Service Center

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March 26, 2021

Very friendly and clean. My only complaint was that it took quite a bit longer than an hour for an oil change and tire rotation. More

by CRANE11759
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
March 25, 2021

The team of service workers always do a great job with the care of my Hylander. I appreciate their professional and courteous service. Everything went smoothly when making the appointment, arrival care, a More

by KARCHERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
March 24, 2021

Eric does a wonderful job ... friendly, helpful and efficient.👍😊 The main reason I like to work with Eric is I found him to be trustworthy over many many years.😊 More

by simmoja72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janice Seitz
March 23, 2021

very professional group! friendly. knowledgeable. always good service. highly recommend Forts! The waiting area is always neat and clean and paying attention to Covid spacing and wearing masks More

by TEETHNME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad in service
March 23, 2021

Made online appointment!Greeted promptly!Got me right Made online appointment! Greeted promptly! Got me right in! Was told an hour wait time ... Car was ready in 45 minutes! Very happy with visit More

by 1st toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klarrisa Kee
March 23, 2021

Everyone pleasant, courteous, friendly, and professional. They fixed the problem quickly. I would recommend them to anyone. I am always certain I’ll have a good experience More

by jmfairchild26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Klarrisa Kee
March 23, 2021

This is a very clean and professional shop with a nice showroom to wander in and a comfortable seating area to relax in while you wait. A large, clean restroom adds to the experience of waiting while you More

by CBWEGNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
March 23, 2021

Friendly and professional staff. They make sure I understand what services they suggest need to be done to my vehicle. The waiting area is spacious, clean and safe. More

by Rav4fan
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klarrisa Kee, Matt Wagner, Brandon Calvert
March 23, 2021

The dealership fixed a problem I was having with my idiot lights on the dashboard. While having the problem I couldn't use speed control. More

by wmchuich
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klarrisa Kee, Matt Wagner, Brandon Calvert
March 23, 2021

I highly recommend Forts! I’ve bought and serviced 2 vehicles there and, every time, I’ve received fast and courteous service, they are always very helpful and professional! Thanks Forts Toyota! More

by l_halstead67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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