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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
566 Reviews

566 Reviews of Fort's Toyota of Pekin - Service Center

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July 25, 2021

We bought our Toyota Rav4 in 2014. Fort's Toyota has always been good to us. We not only picked a good vehicle, we picked a good dealership.. Thank you More

by DKOLDITZ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
July 22, 2021

Your service technicians are always very pleasant and give advice without making me feel pressured. Office personnel are also friendly. Waiting room is clean and comfortable. More

by GETZJUDY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember his name. Sorry.
July 22, 2021

Satisfied with their service over the years. We have been customers since around 2006 and purchased 3 vehicles. They keep us running. Thank you mu More

by ALBRIGHTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
July 21, 2021

Quality work and knowledgeable staff. I had a remote start placed into my vehicle and the timeliness of the work to be completed was wonderful along with the quality of the install More

by Janssen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Pickup and dropped off as planned. They even did my warranty work that day with service instead of requiring another appointment. No issues, great service. More

by angelak9ferrero
Recommend Dealer
Yes
Employees Worked With
Not sure - driver picked up at my hime
July 13, 2021

Normal maintenance. Service was quick. Overall everything thing has been good so far. Reached 25000 miles and Toyota care is done. Should last up to 36000 miles. More

by JAMTAM68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Very friendly and professional!Work was done in a Very friendly and professional! Work was done in a reasonable amount of time! More

by debbiecarter87
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
July 01, 2021

I was told by the service manager that I could have a loaner during service. On Saturday the service manager was not there and who was in charge said he’s never heard of giving a loaner for 1st service a More

by lorenandsusie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
July 01, 2021

Another successful service visit. The folks at Forts keep my 2002 Tundra in good shape. Thanks. Gene-o More

by GENEMIALKOWSKI
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
June 30, 2021

They keep us up to date in where the vehicle is in the service process, always explaining any extra charges the will be incurred in the maintenance. More

by JELY51
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
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