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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
566 Reviews

566 Reviews of Fort's Toyota of Pekin - Service Center

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September 14, 2021

Great! Always friendly and caring, I would recommend to other family and friends and colleagues More

by ustwo92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
September 04, 2021

Eric and his team are always great to work with,especially when you need them that day! I've always been a satisfied customer for 20 years. More

by MERMAIDSISTER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2021

I always get prompt service at Forts whether it’s a simple oil change or a more technical repair. From the advisors to the technicians, I know I will always get great service at Forts. More

by tdzeine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
August 30, 2021

When it scheduled in advance a routine oil change should not take an hour and a half. Makes the quick lube place look more appealing. More

by Glenn_Woodard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
August 27, 2021

Our '94 Camry needed a brake hose replaced. We had it towed to Fort's after confirming you could get it in right away to service it. You also found a front axle leaking grease, and replaced it. We appr More

by debglg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

Very service oriented dealership. Came to my work and picked up and dropped off my car for service which made my life easier. thank you More

by efmjr69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Fort's Toyota of Pekin responded

It's our pleasure. Thanks!

August 24, 2021

Service reps were so helpful and listened closely to my concerns and questions. We’re also very nice when I left, making sure to know to contact them if I needed further assistance !! More

by cfstroemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert
August 24, 2021

Always helpful and trustworthy. Been going there for decades…..best around! Ken did great job on our truck and Terry always does fabulous work on the regular maintenance of all 3 of our Toyotas. More

by FVL84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken, Terry
August 23, 2021

Fort's was very helpful and friendly. They completed the requested work with quality and in a timely fashion. Chad communicated and recommended additional service but placed no pressure on us to have it com More

by tvlindner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2021

Brandon is very great service adviser. He will let you know everything before hand, if you need any services. I recommend Forts Toyota of Pekin to everyone. More

by ChicagoT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
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