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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
566 Reviews

566 Reviews of Fort's Toyota of Pekin - Service Center

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October 08, 2021

We have always had a good experience with Forts service department. Staff are very helpful and friendly. More

by JLT76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Chad is always great to work with. He keeps you up to date about what is going on More

by davehudd63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

I have always been treated very well. They go out of their way to do the best for their customers. More

by christfollowers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
October 02, 2021

The service technicians are wonderful. I thought some was wrong with my hybrid but I pushed an incorrect button and was getting a different readout. Thank you for getting me in and helping me. More

by indytoby111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
also. Eric Stahl does a great job., Brandon Calvert
October 01, 2021

Friendly staff and they were able to get my car in very quickly for a much needed oil change. More

by jewl813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
September 29, 2021

Consistently good service. Nobody else will work on our Toyotas. We trust the Fort's techs and service department. More

by doctorsvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Chad and the folks at Fort's are very professional. They do great work and explain everything that is happening to your vehicle. I've never had better service at any other dealer. More

by raemers13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

Prompt service not to long of a wait complementary coffee for refreshments waiting area not cramped comfortable seating easy checkout. More

by CHARLESMARYFIELDS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Seitz
September 17, 2021

Very good service dept. I have had dealings with this service dept. for many years. Never had a bad experience. More

by djohns4900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
September 16, 2021

We had a tire repaired and tire rotation today. The coffee was great while we waited... thank U More

by Tom - Canton IL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Calvert, Janice Seitz
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