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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.8
566 Reviews

566 Reviews of Fort's Toyota of Pekin - Service Center

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January 04, 2022

Have only been once but service was timely and they got us in fairly quickly. More

by kim.baldwin
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
January 01, 2022

Dealership is always no time with appointments and always do good job. Usually within quote range. More

by klueken10@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Carrington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2021

Great service, very professional. Constantly was updated for progress of vehicle. In and out on time. More

by pranavpatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

Was not happy with the service on my 2014 Avalon. I asked them to check the battery because it is the original. I know they hadn’t checked it because the posts were still corroded. I wonder how many other th More

by GOFISH1970
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

Have been working with these folks for 20+ years and I won't go anywhere else! They are always fair and honest and do everything to meet my family's needs whether in the garage or on the lot. I usually More

by brycehuette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Lopez
December 29, 2021

I’ve never had any problems with Toyota service department it’s always been top shelf. More

by GORDON357MAGNUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2021

Never a let down. The crew is always helpful. Although they are short handed. Great experience More

by tcamp387
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2021

Great service In and out quickly and tech was very nice. Pleasant experience and answer d my questions More

by brownvicky998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Calvert
December 20, 2021

Lack of masks was concerning to me. And i asked to pay with my Toyota card points and instead i see today that she charged the bill to the card. Usually i love this place but this was not the best visit. More

by kdbd
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2021

Over all is good! Needs more snacks for people whom has to wait for hours More

by YYCHIANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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