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Fort's Toyota of Pekin - Service Center

North Pekin, IL

4.7
528 Reviews

528 Reviews of Fort's Toyota of Pekin - Service Center

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August 13, 2024

Oil change 6th free matters. Drop in wait for oil change is helpful. Good coffee waiting. More

by rdmcclure11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Durand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Analisa Pallardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Railey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

Aiden was exceptional. There was a problem with getting the struts from the parts supplier and he took care of getting that fixed. More

by DARRELLNEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Was surprised that the service man didn’t put the spare tire back were it belongs. This was the first time I’ve had a problem More

by mcarter618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember who I was talking to
June 15, 2024

Quick service. Kept me informed on the progress of car maintenance. Would like coupons offered if any. More

by BJRLARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

He was very informative and explained about the nail in my tire and what he would do More

by joyce.minton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Very Personable Personnel Wonderful Work Honest Clean Accommodations Easy to make appointments I think you may need to update your sofas More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Excellent service, I dropped off my car ,so they took me and picked me up from work. Chad was awesome.. More

by Kathy Barnhart Navey girl 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Terlinde
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Great sales and service through and after warranty. The staff is always very kind and helpful. The facility is clean and professional. More

by Tom - Canton IL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Durand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

I went in for a 20 minute oil change that ended up being an hour long tire rotation. I don't mind issues taking longer, but I'd like to know ahead of time. More

by none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
April 27, 2024

Excellent service! ! The issue was resolved at a reasonable cost. We are happy about it. More

by malsri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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