Fort's Toyota of Pekin

I waited for my car, and it took a bit longer than I thought it should have. They acknowledged and remedied the situation. It’s why 99% of the time I go to Forts for my service. thought it should have. They acknowledged and remedied the situation. It’s why 99% of the time I go to Forts for my service. More

Great, I love Forts Toyota, but why am I required to type 25 words in order to do rest of survey? It's like you don't care about all of my responses unless I write something. If this provision is still here 25 words in order to do rest of survey? It's like you don't care about all of my responses unless I write something. If this provision is still here next time I just won't do the survey. More

I agree with everyone giving it 5 stars. I like that the service team provides me updates via text. I also appreciate their loaner car service. service team provides me updates via text. I also appreciate their loaner car service. More

Excellent service,grateful for the warranty I have that covers these types of services. Toyota app made it super convenient to book appointment. And the employees were extremely helpful covers these types of services. Toyota app made it super convenient to book appointment. And the employees were extremely helpful More

This dealership aims to please!They are custom focused This dealership aims to please! They are custom focused and want a buyer for life. They make it their mission to make sure you are satisfied. This dealership aims to please! They are custom focused and want a buyer for life. They make it their mission to make sure you are satisfied. More

I went up to look one day and was greeted quickly by Eric. I went back the next day to purchase. The whole process was efficient and easy. Every person I came in to contact with was very helpful. Eric. I went back the next day to purchase. The whole process was efficient and easy. Every person I came in to contact with was very helpful. More

Tire repair went to replacement. I only a phone pic not to tire . Had to call for status of order no dealer next day after waiting all day . Repair two days after problem repair went smoothly. to tire . Had to call for status of order no dealer next day after waiting all day . Repair two days after problem repair went smoothly. More

Because we own Toyotas we have used Fort Toyota of Pekin for our service. I have worked with Janice Seitz to coordinate the service on my SUVs and find her to be a pleasure to work with. She is always ver for our service. I have worked with Janice Seitz to coordinate the service on my SUVs and find her to be a pleasure to work with. She is always very enthusiastic but it is obvious that she translates that into a person who also knows the car service business. When she makes a recommendation or offers advice I trust that part of her work. There were a couple of service reps at Fort over the years that I felt I really couldn't trust. Along with what Janice did the service on my SUV was concluded with what needed to be done. Good marks for Fort Toyota. More

Forts in pekin always exceeds our expectations. The service crew is amazing. The receptionist at the front desk is so professional. Forts in pekin,Il blows away the Toyota dealership in Peoria,il service crew is amazing. The receptionist at the front desk is so professional. Forts in pekin,Il blows away the Toyota dealership in Peoria,il More