Fort Worth Mitsubishi - Service Center

Claim they couldn’t hear the clicking on my cv joints told to take to Buick because their mechanics not qualified on Buicks and I brought my vehicle from them they should have told me that before I made told to take to Buick because their mechanics not qualified on Buicks and I brought my vehicle from them they should have told me that before I made the appointment then the young lady told me that she would have one of the mechanics ride with me when they finish checking it out then she said they was busy with another customer I said I was first she said well this customer vehicle has been here for 3 weeks I said I was first regardless then she say come I ride with you and she heard what I was talking about she claim it has something to do with the breaks but I knew that wasn’t true it’s the cv joints they click when you turn left and right More

Fort worth Mitsubishi service center was an awesome experience. They found the problem quick and they resolved the issue. experience. They found the problem quick and they resolved the issue. More

I think katherine is the bomb. She makes feel heard and that my concerns are valid. She makes feel heard and that my concerns are valid. More

The Service Was terrible. I was lied to daily about repairs. I was told all parts were ready for repairs. I requested a catalytic converter shield and reminded advisor every t I was lied to daily about repairs. I was told all parts were ready for repairs. I requested a catalytic converter shield and reminded advisor every time we spoke. I had to wait for the installation after being told it was ready for pickup. More

brought my car in to have my stolen catalytic converter replaced. the service department did a good job on that. then I was sold a catalytic converter “shield” that was not exactly an authorized Mitsubis replaced. the service department did a good job on that. then I was sold a catalytic converter “shield” that was not exactly an authorized Mitsubishi part. It was a makeshift part, And it was a sloppy job… and most likely not what I would expect from the Mitsubishi corporation. It was the previous service director and his previous shop mechanic who did this to me. I have a very nice Outlander Sport… and after what they did to my car was not correct. I was took… the car sounded like a tank going down the road… and at a red light with my foot on the brake… More

A great group of people and they always have on smiling faces when you walk through the door. faces when you walk through the door. More

Awesome people and excellent service and in special to Katherine Portillo she's the best Katherine Portillo she's the best More

They didn’t have knowledge on how to fix our vehicle. Whatever they did broke a part and that ended up costing us around 1,000 to get our vehicle fix. Whatever they did broke a part and that ended up costing us around 1,000 to get our vehicle fix. More

I don’t know her name, but the woman who helped me at the service center was upbeat, positive, and helpful. service center was upbeat, positive, and helpful. More

These people are the best and will take care of not only your car but you! your car but you! More