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Fort Wayne Toyota

Fort Wayne, IN

4.1
1,123 Reviews
Call Dealership (260) 918-7829

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

January 15, 2022

Fort Wayne Toyota is a great place to buy a car or get it serviced. Michael Smith is great about keeping the whole process of buying a car as easy as possible. Jeremy in the service department does a great More

by HIPPOLOVE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Goldsworthy, Michael Smith
Report | Print
Jan 17, 2022 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota Lexus, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 14, 2022

Great service from my salesman, Charles Smith. He got my Ziebart appointment the next day, and offered to answer any questions after I took possession of my 2021 Rav4 Hybrid! Absolutely LOVE this car! Had More

by SALES@PAWINTERNATIONAL.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smith
Report | Print
Jan 17, 2022 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again!

January 13, 2022

This dealership is in and out. They get the job done on time and explain how after it’s completed. More

by ERIK.N.DOMINGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Report | Print
Jan 13, 2022 -

Fort Wayne Toyota responded

Thank you for your very kind review, Erik. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.

January 12, 2022

Great work. Thanks for getting me in It was excellent you did my service with short notice More

by PAGEMACH
Recommend Dealer
Yes
Employees Worked With
Kris Gordon
Report | Print
Jan 13, 2022 -

Fort Wayne Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 11, 2022

Always prompt and kind. I feel like I can trust the guidance as well. Two thumbs up. More

by GregW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris and Neil
Report | Print
Jan 11, 2022 -

Fort Wayne Toyota responded

Greg, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Toyota Lexus. Please don't hesitate to reach out if you need anything else.

January 11, 2022

Kept informed as to the status as we waited for our Toyota Corolla Hybrid to be delivered. Delivery process went smoothly. More

by SEDALE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Montage, Herb Lefler, Dalton Carr
Report | Print
Jan 11, 2022 -

Fort Wayne Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Corolla Hybrid! Thanks again for choosing Fort Wayne Toyota Lexus!

January 11, 2022

The consumer service was very friendly and helpful and i felt like I was being talked to in a very honest way. More

by jimmygschantz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jan 11, 2022 -

Fort Wayne Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Jimmy, and don't hesitate to let us know if we can be of further assistance.

January 11, 2022

They were friendly and very helpful with my purchase of my Lease. However, they have been slow in recording it on my account. More

by CAROLANN927
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Lefler, Andrew Burton
Report | Print
Jan 11, 2022 -

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we were friendly and helpful however regret the unusually long wait time for the paperwork to be completed. If you would like to discuss this further please don't hesitate to reach out directly.

January 10, 2022

Great service and staff. You’re not just a client, you’re family; and that’s the way it should be! More

by BLEDSOE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar J.
Report | Print
Jan 10, 2022 -

Fort Wayne Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Toyota Lexus!

January 07, 2022

Great experience and great staff I’ve bought two vehicles from here and couldn’t be happier More

by BLAZECOTTERMAN874
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rinker, Michael Smith
Report | Print
Jan 07, 2022 -

Fort Wayne Toyota responded

Thank you for your business! We appreciate you taking the time to leave us this fantastic review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

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