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Fort Wayne Toyota

Fort Wayne, IN

4.1
1,123 Reviews

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

March 19, 2022

Adam was very knowledgeable and very honest in helping me purchase may Rav4. I was form out of town purchasing he had all the paperwork completed. The purchase ease quick and easy. More

by MIKESEPELA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 21, 2022 -

Fort Wayne Toyota responded

Thank you so much for your kind words, Mike, and for taking the time to leave us this wonderful feedback!

March 18, 2022

Good service, friendly, keeps me updated on car service. Price for up keep good. No stress. More

by STOPPER60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Lefler
Mar 21, 2022 -

Fort Wayne Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Mar 21, 2022 -

STOPPER60 responded

See you soon!!

March 17, 2022

They are always able to get me in quickly, and efficiently. The work is done right and because it is done by a dealer, it can be tracked anywhere. More

by JASONJACKSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian
Mar 18, 2022 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 16, 2022

All the staff was very friendly and helpful. Had checked in us to ensure everything has gone well since our purchase. More

by CPRICE163
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rinker
Mar 16, 2022 -

Fort Wayne Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Toyota Lexus!

March 15, 2022

Charles did a great job for me. The transaction was smooth and fast. The reason for the 3 star rating is because at the end of the deal there is an additional fee for LoJack and a s More

by STEELEY1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Smith
Mar 16, 2022 -

Fort Wayne Toyota responded

Thank you for your review. We are pleased to hear that you had a good experience with Charles and that the transaction went smoothly. We apologize however that you had some issues during your purchase, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

March 15, 2022

Mr. haggard was awesome not sure about mechanics but so far happy thanks so much More

by DINAHPRINCE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam haggard
Mar 16, 2022 -

Fort Wayne Toyota responded

Thank you, Dinah, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 15, 2022

Customer service was fantastic. MiKe helped me through out my purchase and still updating me with my new car. More

by JOMAR ML
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Mar 15, 2022 -

JOMAR ML responded

Thank you Fort Wayne Toyota gro your great service.

March 15, 2022

My experience at Fort Wayne Toyota was nearly hassle free and the employees were very considerate and professional. More

by NMUSSER1997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McGrew, Andrew Burton
Mar 16, 2022 -

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 10, 2022

Adam was great to work with but it was frustrating to bring back the vehicle for paint touch up and have to wait an additional 1.5 hrs from the appointment time to get in. More

by WILSONANGIE9517
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam , Trey Rohrman
Mar 11, 2022 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota Lexus, your feedback and rating mean a lot to us. While we're glad to hear that Adam provided you with great customer service, we do apologize for the unexpected delays. We appreciate your business and hope to see you again!

March 10, 2022

I baught 4 new cars from you guys. Next time you need to give me 1 free car😀👋 More

by ADILCORBO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Burton
Mar 11, 2022 -

Fort Wayne Toyota responded

Thanks for your feedback on your recent visit to Fort Wayne Toyota Lexus. It's to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We appreciate your loyal business and hope you enjoy your new vehicle!

Mar 11, 2022 -

ADILCORBO responded

👍👍💪

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