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Fort Wayne Toyota

Fort Wayne, IN

4.1
1,123 Reviews
Call Dealership (260) 918-7829

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

February 20, 2023

Friendly, timely, and efficient. Excellent work! The tech kept me informed and helped me fin coupons. More

by CHEATH3675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Kudrawiec
Report | Print
Feb 21, 2023 -

Fort Wayne Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 20, 2023

Very fast working and very professional job. I'm very happy with the job you guys did to my car. More

by manin1350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett, Damien Kudrawiec, Heather Edwards
Report | Print
Feb 21, 2023 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota.

February 19, 2023

Friendly and customer oriented. Found what I could afford before showing me cars that may be out of my price range More

by CANDICEHALL77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Carr
Report | Print
Feb 19, 2023 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Candice, and we hope to see you again!

February 19, 2023

Excellent service definitely will come back to this dealership for another car will recommend this dealership. More

by LEWIS198035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Report | Print
Feb 19, 2023 -

Fort Wayne Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 19, 2023

Michael Smith was great. Total experience with car buying was frustrating. Pricing wasn't honest. More

by RJALLMAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Andrew Bradshaw
Report | Print
Feb 19, 2023 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota. We appreciate your business and hope to see you again soon!

February 19, 2023

Awesome job, was fast and great communication, will return for sure!! Fort Wayne Toyota Rocks!!! More

by MTCARDELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Report | Print
Feb 19, 2023 -

Fort Wayne Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Toyota!

February 18, 2023

I worked with Raul Torres, who is normally Lexus sales. He was very professional and good to work with. I would recommend him to anyone looking to purchase a vehicle. More

by DEBORAHJONES1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Jimenez
Report | Print
Feb 19, 2023 -

Fort Wayne Toyota responded

Here at Fort Wayne Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Deborah, and it was a pleasure having you at the dealership. We appreciate your review!

February 15, 2023

Communication was not very good. Our salesperson said the truck would be detailed as well when it was serviced, but it was not. 70 miles were put on the truck from the time it was dr More

by MDHUNTER81107
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris - Service Manager
Report | Print
Feb 19, 2023 -

Fort Wayne Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 14, 2023

I was very pleased with the recent service of my 2020 Rav4! Jennifer Norris was a pleasure to work with, and I so appreciated the car getting a bath in addition to the great service! It's, also, a nice More

by ANA082369
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Norris
Report | Print
Feb 14, 2023 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota. Your feedback and rating mean a lot to us. We're glad Jennifer was able to help, and we hope to see you again!

February 13, 2023

No feedback about the car, I had to call to get an update of the car. Rude and impatient staff, always a trouble to find the service on file and unable to provide any paperwork or proof of service. Terrible More

by ALOMOLINAG
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Recurrent problem over the last 3 services
Report | Print
Feb 17, 2023 -

Fort Wayne Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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