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Fort Wayne Toyota

Fort Wayne, IN

4.1
1,123 Reviews

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,123 Reviews of Fort Wayne Toyota

June 24, 2022

Fort Wayne Toyota got me in the same day for an issue that a previous dealership wasn’t willing to figure out. The issue was diagnosed and a plan was made very quickly. I needed two replacement parts on More

by elizabeth_shay2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason - Service
Jun 27, 2022 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Fort Wayne Toyota Lexus. We appreciate your business and hope to see you again soon!

June 21, 2022

Salesman went above and beyond to help me buy a new car. He was very kind and considerate. His name is Shaun Kelly. More

by JOHNR338
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Kelly, Pyay Thu
Jun 22, 2022 -

Fort Wayne Toyota responded

Thank you for your business and this review. We're happy to hear Shaun was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 19, 2022

Salesman was awesome. He delivered vehicles to me and my wife 3 different times. Can't say enough about him. More

by BARRY.TIPPMANN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Kelly
Jun 20, 2022 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 19, 2022

Shaun was great. He answered EVERY EMAIL I sent him and did so in a timely manner. He was courteous, listened to my concerns, and treated me with respect. I definitel More

by MJWILSON555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Kelly (*****) FIVE STARS
Jun 20, 2022 -

Fort Wayne Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 18, 2022

They worked great and very accommodating and very nice i would recommend them to anyone that is trying to buy a car I wouldn’t go anywhere else they are the best sales people out their and they are very nic More

by JESSICAANDAUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rinker, Michael Smith, Pyay Thu, Dave Welling, Herb Lefler, Logan Wood, Phil Snyder, Dalton Carr, Cindy Paulk, Brianna Modugno
Jun 20, 2022 -

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.

June 17, 2022

I’ve always found it to be a fair and honest dealership. The staff is friendly and seems focused on good customer service. More

by OTTINGERCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Have forgotten the name of the service department staff that I spoke with.
Jun 20, 2022 -

Fort Wayne Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 15, 2022

We have had a long relationship with the service department that has always taken care of everything. We worked with Michael Smith when we were looking for a new RAV4 and he was able to find someth More

by BSCHUHLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Jun 15, 2022 -

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Michael here at Fort Wayne Toyota Lexus. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

June 15, 2022

The dealership was thorough in servicing my car. They checked everything and even cleaned it when they finished. They didn't run behind in the appointment. More

by JMSHORT576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 15, 2022 -

Fort Wayne Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 15, 2022

The service we received from sales, the ease of purchasing, and the communication from start to finish was amazing! More

by KYLA_A_WOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Kelly, Austin Bradford, Andrew Bradshaw, and Tyler Heady
Jun 17, 2022 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota Lexus, Kyla. We appreciate your great feedback and five-star rating. We're glad we were able to help, and we hope to see you again. Congratulations on your new purchase, Kyla!

June 13, 2022

Michael Smith was an exceptional salesman. He was very professional and knowledgeable. He answered all my questions even outside of work hours. I really appreciated his transparency with prici More

by Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Jun 14, 2022 -

Fort Wayne Toyota responded

Thank you, Kay, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael here at Fort Wayne Toyota Lexus.

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