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Fort Wayne Toyota

Fort Wayne, IN

4.0
1,126 Reviews
Call Dealership (260) 918-7829

5900 Illinois Rd.

Fort Wayne, IN

46804

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1,126 Reviews of Fort Wayne Toyota

March 10, 2023

Michael was great to work with, very thorough. I appreciated his efforts in making sure we were treated fairly and all of our needs were met. More

by Bethannboyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Report | Print
Mar 11, 2023 -

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Michael delivered such a great experience!

March 10, 2023

This is the best new car dealer that I have ever worked with. You are doing service right! More

by STEVEG11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
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Mar 11, 2023 -

Fort Wayne Toyota responded

Thank you for your business and this review, Steve. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 10, 2023

Jen was wonderful in her explanation of tire options and prices. Service was fast, thanks! More

by DGOTT44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
Report | Print
Mar 11, 2023 -

Fort Wayne Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 10, 2023

Aaron was an amazing help and very straight forward. I got an awesome bmw at a great price. More

by harrellrick311
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Bradford, Nathan Arend
Report | Print
Mar 10, 2023 -

harrellrick311 responded

He goes above and beyond to get the job done while communicating every step of the way

March 05, 2023

They have been maintaining my car since I bought it. I trust them to completely look over my car so we are safe . Thank you More

by Margemattson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Arnold, Ethan Clark
Report | Print
Mar 06, 2023 -

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota. We truly appreciate your business. Thank you for taking the time to leave us a great review, Marge!

Mar 08, 2023 -

Fort Wayne Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2023

I have always used this dealership for car service. I have always been very satisfied, and yes, I recommend Fort Wayne Toyota. More

by mspamela49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Report | Print
Mar 02, 2023 -

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota; we look forward to having you as one of our valued customers for many more years to come.

March 01, 2023

It took more than twice the time to get everything done. Also I don’t understand why I have to pay so much if i’m making payments every month it seems outrageous More

by MADDYWOODS2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Thomas, Jason Bennett
Report | Print
Mar 05, 2023 -

Fort Wayne Toyota responded

If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 28, 2023

Only drawback is the pricing! More discounts than $50 off. Senior discount would be great . More

by SMJAMES58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Report | Print
Mar 01, 2023 -

Fort Wayne Toyota responded

Thank you so much for feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Fort Wayne Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

February 27, 2023

I took my truck for service and needed 30k maintenance which included alignment. Ever since serviced, the alignment has been off. My truck was swerving to the right everytime my steering wheel was in a st More

by Taco20
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jason Bennett
Report | Print
Mar 03, 2023 -

Fort Wayne Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 27, 2023

Up to date communication was clear and helpful. Service was straight forward and completed on time. More

by KDNDDPLUS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Report | Print
Feb 28, 2023 -

Fort Wayne Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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