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Fort Wayne Toyota
Fort Wayne, IN
1,156 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience!
If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,156 reviews
December 16, 2025
Fast and fun experience, Dee made the whole transaction pleasant and easy. He listened to what I wanted and delivered. pleasant and easy. He listened to what I wanted and delivered. More
by jglenn.valdez
Verified CustomerEmployees Worked With
December 15, 2025
I had a great experience from start to finish. I will buy from Fort Wayne Toyota again. I will buy from Fort Wayne Toyota again. More
by pj.strength
Employees Worked With
December 10, 2025
Write from the beginning, the salesman wasn’t afraid to get out in the parking lot and come see if we needed any assistance, wasn’t pushy and was very knowledgeable about their products.. I told him the a get out in the parking lot and come see if we needed any assistance, wasn’t pushy and was very knowledgeable about their products.. I told him the accessories that I wanted and the vehicle and he actually listened and he found me the one I wanted and we was able to reach an agreement. More
by Peep57
Employees Worked With
Carlos
December 10, 2025
After my initial review, Andrew Bradshaw called me right back and corrected the issues. Thank you Drew back and corrected the issues. Thank you Drew More
by TOMBURNSDISTRIBUTING
Employees Worked With
December 06, 2025
Dee was a great salesman! He was knowledgeable, friendly, and I could tell he had my best interest at heart. He was knowledgeable, friendly, and I could tell he had my best interest at heart. More
by estherlatta83
December 06, 2025
Quick, efficient transaction and helpful staff. Transparency is key in buying a car and would have been good to know that the USB port was broken and needed to be replaced. Transparency is key in buying a car and would have been good to know that the USB port was broken and needed to be replaced. More
by tarsis33
Employees Worked With
Castille Dewells
November 26, 2025
Drew Bradshaw was not helpful at all…. .very rude I would never refer him to anyone. They made us wait and wait and wait!!!!! Horrible experience .very rude I would never refer him to anyone. They made us wait and wait and wait!!!!! Horrible experience More
by Kristincoryea
Employees Worked With
Other Employees :
John in technology was the best part of the whole experience!!! He was very knowledgeable and very helpful, Nathan Arend
November 26, 2025
Steve was extremely knowledgeable as a sales person and the whole dealership was friendly and able to help me out in a sucky place after we hit a deer. I wanted to test drive multiple vehicles to get a fee the whole dealership was friendly and able to help me out in a sucky place after we hit a deer. I wanted to test drive multiple vehicles to get a feel for them and Steve showed nothing but patience with my process. He understood that even though I would have loved a bigger car, right now I needed something a bit less. He helped find the perfect one for me and overall made my experience much more pleasant and smooth. I appreciate his help getting my information set as much as possible before I came back in so I wasn’t there all day. More
by Gingerrenee
Employees Worked With
Steve Burgh
November 25, 2025
To be clear, that was ZERO stars. Andrew Bradshaw is rude, arrogant, disrespectful, condescending and dismissive. He has no regard for customers. I would not buy a car there again if Andrew Bradshaw is rude, arrogant, disrespectful, condescending and dismissive. He has no regard for customers. I would not buy a car there again if he is still working there. More
by Matthew Hartenstein
Employees Worked With
Castille, was okay, but didn't do much for us.
October 27, 2025
Last week I made an appt for my 2023 HIghlander to get the 30,000 service completed. I asked for an appointment for this past Saturday and they had a 9:30am appointment that I accepted. While on the pho the 30,000 service completed. I asked for an appointment for this past Saturday and they had a 9:30am appointment that I accepted. While on the phone, I asked how long it would take and he said 2 hours. The service advisor that took my phone call was great! He explained what the 30,000 service entailed in detail. My wife ended up taking the Highlander to the 9:30am appointment and arrived on time. She had planned to wait at the dealership for the two hours that we were told. After three hours, nobody came out to give her any update. The service staff appeared to be having a "carry-in" of BBQ, and the service advisor that checked her in walked by, so she asked if there was an update because she had an appointment she needed to get to and thought she'd have her mom come get her and run her to the appointment. His response was "well you have to be back by 3pm because that's when we close." He volunteered to then finally go back and check on her car's progress. He came back and said another thirty minutes. It took another hour and 10 minutes before it was ready, for a total of 4 hours and ten minutes! Throughout the process the service advisor (DK) never proactively gave her an update nor showed any sympathy. He offered to have her car run through the car wash, but she politely declined due to her time constraint. We've taken our Toyotas there for quite a while ago and they people and service have typically been great. It seems like there are a lot of new faces now and this past Saturday's experience was not close to what we would describe as "great service." More
by andrewyergler
Employees Worked With
