Back

Fort Wayne Nissan

Fort Wayne, IN

4.3
842 Reviews

4909 Lima Rd.

Fort Wayne, IN

46808

Directions

By Type

842 Reviews of Fort Wayne Nissan

December 04, 2020

Very little experience at this time but it appears they found the problem and fixed it for now. I have nothing else to say except this survey is annoying. More

by Cynthiajmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nagel
Dec 05, 2020 -

Fort Wayne Nissan responded

Cynthiajmb, Thank you for the high star rating you gave Fort Wayne Nissan, Infiniti. If you would like to be removed from our reviews and survey lists please call into the dealership at (260) 484-9500 and ask for the Owner Loyalty Manager.

December 04, 2020

Excellent service with outstanding followup concerning the services Completed. Shane Houser does great in creating an atmosphere of friendliness with the employees. We are very pleased with the dealersh More

by LLOYD_HICKS10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Herbie, Shane Housholder, Danny Porter, Tara Mitchell
Dec 05, 2020 -

Fort Wayne Nissan responded

LLOYD_HICKS10, Thank you for the kind words about our staff! We will pass your compliments on to the team.

December 03, 2020

My experience with Ft Wayne Nissan was actually smooth and pleasant, as far as purchasing a new vehicle. I can't remember it taking as long with the paperwork and whatever from twenty years ago but it was More

by DKIZE2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hefty - Sales, Tara - Customer Loyalty, Kevin Amorini
Dec 03, 2020 -

Fort Wayne Nissan responded

DKIZE2001, Welcome to the Fort Wayne Nissan, Infiniti family. Thank you for the kind words you shared about your recent experience with us. We look forward to your next visit.

December 01, 2020

Can't say enough good about the experience I had very willing to help and make the deal happen. No number games straight to the point highly recommend this great group of people for sales and service. More

by CODYCLEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John hefty
Dec 01, 2020 -

Fort Wayne Nissan responded

CODYCLEM, Thank you for the kind words about your experience at Fort Wayne Nissan. We will be sure to pass your compliments on to the team and to John!

November 28, 2020

The service staff from check in to check out are very professional and courteous. The manager (Shan Householder) was helpful in tuning in the golf match while I was waiting. More

by SCHEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Housholder, Jeremy Lambert, Danny Porter
Dec 01, 2020 -

Fort Wayne Nissan responded

SCHEN1, We are pleased to hear about your positive experience at Fort Wayne Nissan, Infiniti! We look forward to your next visit.

November 21, 2020

Overall great experience! Our salesman, Coleman, was very knowledgeable and informative. No one was pushy but was very friendly. Buying process was quick. They even turned on the football game in the More

by Christina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Zickmund, Kevin Amorini, Coleman Hill
Nov 24, 2020 -

Fort Wayne Nissan responded

Christina, Thank you for the five star review and kind words about Coleman. We will be sure to pass your compliments on to him!

November 20, 2020

Really appreciate the patience that they have and the GREAT improvement of customer services and the communication for the consumer. Thank you for your hospitality. More

by TANJAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEATON, Tara Mitchell
Nov 20, 2020 -

Fort Wayne Nissan responded

TANJAB, Thank you so much for the kind words you shared about your recent visit Fort Wayne Nissan, Infiniti! We wish you happy driving.

November 19, 2020

I recommend the service department. I was satisfied with the work done to my vehicle and I will bring it back if I have future needs for service. More

by CKTHOMP9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keaton
Nov 19, 2020 -

Fort Wayne Nissan responded

CKTHOMP9, We are so glad we were able to help you out. We look forward to your next visit!

November 19, 2020

Thank you for help me out, yo guys all Amazing and friendly and helpful, Jordan she amazing, thank you all Definitely I will recommend to my friend!! More

by ARGUETA10702003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Zickmund, Kevin Amorini, Steve Donnelly
Nov 19, 2020 -

Fort Wayne Nissan responded

ARGUETA10702003, We are pleased to read such a positive review! We look forward to your next visit to Fort Wayne Nissan, Infiniti.

November 16, 2020

Clean, friendly, detailed are great features to this dealership. Service could be faster but that is the only thing I noticed for this visit. Thank you More

by aleks26000@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Porter
Nov 17, 2020 -

Fort Wayne Nissan responded

ALEKS26000, We are so pleased to have been able to help you out. Thank you for the kinds words!

Mar 09, 2023 -

aleks26000@gmail.com responded

Great job by Herb and the tech, video is appreciated.

...
51
...