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Fort Wayne Nissan

Fort Wayne, IN

4.3
842 Reviews
Call Dealership (260) 222-2399

4909 Lima Rd.

Fort Wayne, IN

46808

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842 Reviews of Fort Wayne Nissan

December 08, 2021

Quick and easy service. In and out in a reasonable time. Caesar was extremely helpful and polite. More

by dbell23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar
Report | Print
Dec 08, 2021 -

Fort Wayne Nissan responded

Thank You so much for your kind review, we will certainly let Caesar know how he did!! Please let us know if you should need anything, we are always happy to help.

December 06, 2021

Always prompt service. Friendly staff always willing to answer your questions. Provides top quality work More

by KRISTIMCCORMICK75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
Report | Print
Dec 06, 2021 -

Fort Wayne Nissan responded

Kristi, Thank you so much for your excellent review! We are so glad that Shaun had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Nissan. Please don't hesitate to reach out if you need anything else.

November 30, 2021

I spent a month trying to get ahold of someone to set an appointment through the call center and ended up having to drive to the service center in person to set the appointment, got delayed another week due More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Report | Print
Dec 01, 2021 -

Fort Wayne Nissan responded

Adam, We certainly apologize for any inconvenience that this has caused you. Our manager would like to speak with you regarding this at your convenience. We look forward to hearing from you.

November 29, 2021

Service was good and staff were all friendly. They were able to fix my vehicle the same day. It was expensive. More

by KGARRISON00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Report | Print
Nov 29, 2021 -

Fort Wayne Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Nissan.

November 26, 2021

Zach was great as was the rest of the staff, but super friendly and easy experience. More

by AMANDAHUMMER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Williams
Report | Print
Nov 26, 2021 -

Fort Wayne Nissan responded

Amanda, Thank You so much for your kind words and wonderful review! We will certainly let Zach know how he did. Please let us know if you should need anything, we are always happy to help!!

November 26, 2021

service was good, fast, seemed too expensive. Harvey who greeted me in the service area was very good at his job. More

by bm3610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey
Report | Print
Nov 28, 2021 -

Fort Wayne Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Harvey met your expectations. Thank you again for choosing Fort Wayne Nissan, we look forward to having you as one of our valued customers for many more years to come!

November 22, 2021

$92 labor was a little bit much for an hours work, could have been a little less time, we sat for an hour half waiting on it to get done More

by CPWCSMITH1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot name
Report | Print
Nov 24, 2021 -

Fort Wayne Nissan responded

We strive for 100% satisfaction, please contact our service manager if you have any more questions comments or concerns. We forward to hearing from you!!

November 19, 2021

They were awesome!!! They fixed my car really fast we’re very knowledgeable and even called to have me test drive it to make sure it was fixed okay. More

by T3BEELER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kelley
Report | Print
Nov 19, 2021 -

Fort Wayne Nissan responded

Thank You so much for your wonderful review!! We strive for complete 100% satisfaction and we will certainly let Shawn know how he did. Again, Thank you and don't hesitate to call us if you should need anything!!

November 17, 2021

I took my car in for brakes and oil change. They did great job! Thank you More

by AMY.MARLOW43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Report | Print
Nov 17, 2021 -

Fort Wayne Nissan responded

Amy, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 16, 2021

Work was done in a good timeframe , price was fair. Appreciate feedback report as well More

by Gmckinney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Report | Print
Nov 16, 2021 -

Fort Wayne Nissan responded

It's great to hear that Jeremy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Nissan!

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