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Fort Wayne Nissan

Fort Wayne, IN

4.3
842 Reviews
Call Dealership (260) 222-2399

4909 Lima Rd.

Fort Wayne, IN

46808

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842 Reviews of Fort Wayne Nissan

April 06, 2022

I got there a few minutes before my appointment started. They assigned me to someone and had to call him to his desk. I waited about 5 mins before he showed up. I waited just a little over an hour for them More

by LACEY.21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont know
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Apr 23, 2022 -

Fort Wayne Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 06, 2022

I was so impressed by the customer service. Everyone that I spoke with was incredibly friendly and helpful. It was a very positive experience. More

by MONYWILLITS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Herbie, a sales person who helped me find the cashier and the cashier
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Apr 06, 2022 -

Fort Wayne Nissan responded

Thank you for choosing Fort Wayne Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 06, 2022

I love coming to this facility to have my car serviced. They take great care of you More

by SHELI_CLEMONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb. He deserves an excellent rating
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Apr 07, 2022 -

Fort Wayne Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

April 06, 2022

They keep you updated at all times while you wait. Courteous and respectful to all. More

by MDUCKETT48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Nagel
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Apr 07, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 05, 2022

Herbie always helpful and friendly. Will return when needed. He usually works me in with no appointment More

by HappGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbie
Report | Print
Apr 06, 2022 -

Fort Wayne Nissan responded

Thanks for sharing your thoughts about your experience with Fort Wayne Nissan. We appreciate your business and hope to see you again soon!

April 04, 2022

Fast friendly service. Nice waiting room with a place to work at a desk. Definitely going back. More

by CLINT.STEBBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dishong, Jeremy Lambert, Danny Porter, Dave Nagel
Report | Print
Apr 04, 2022 -

Fort Wayne Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Clint, and it's great to hear about your excellent experience here at Fort Wayne Nissan.

April 03, 2022

didn't expect to pay $79. 00 for first oil change on a brand new car. just want to make other customers aware of this. More

by CBBROWNWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert, Danny Porter, Dave Nagel
Report | Print
Apr 04, 2022 -

Fort Wayne Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

April 01, 2022

Very good service! Thank you!I was very happy with servce appointment last week! Thank you! More

by BYRON.ULRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Lambert
Report | Print
Apr 02, 2022 -

Fort Wayne Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Nissan. Please don't hesitate to reach out if you need anything else.

April 01, 2022

Ryan in the service department was very attentive to my concerns. I felt heard and understood. He was very polite and friendly. More

by Kenneth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Apr 02, 2022 -

Fort Wayne Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 31, 2022

Best price offer. Best care on customer. Explain everything. Make the best deal. I recommend Fort Wayne Nissan on Lima Road is valuable, reliable and suitable to get f More

by MAHABEE2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hulen, Cody Barney, Connor Rohrman
Report | Print
Apr 01, 2022 -

Fort Wayne Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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