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Fort Wayne Nissan

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.6
871 Reviews
At Fort Wayne Nissan, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Nissan Altima, Murano, Pathfinder, Rogue and Sentra. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
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4909 Lima Rd.

Fort Wayne, IN

46808

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Showing 871 reviews

December 21, 2022

The entire team was helpful. I bought my vehicle at Nissan and plan on purchasing and servicing with them! More

by RREYES025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Nagel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Walls
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 20, 2022

Thanks Herb! Great Service! I appreciate you helping us resolve this matter.We will be in hopefully next week. More

by TONYCLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
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Dec 22, 2022 -

Fort Wayne Nissan responded

Tonycly, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (260) 484-9500.

Dec 22, 2022 -

TONYCLY responded

Thanks Herb for responding and taking care of this issue we will see you after Christmas.Could you remove this review I am happy with how Herb handled this matter.

December 13, 2022

Service advisor was courteous and professional. However, the cashier would not honor the advertised service discount on their website, even after showing proof of the offer, stating that the inform More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Steensma, Keaton Brown, Nick Stoffell
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Dec 14, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Dec 15, 2022 -

Fort Wayne Nissan responded

Thank you again for taking the time to let us know how we did. It is our policy that cashiers are unable to add any coupons at the register or apply any price changes. Coupons must be presented to service advisors who can then apply applicable discounts. We apologize for any confusion surrounding this situation, and if you would like to provide any additional feedback, please feel free to reach out by phone or visit us in person. We hope to be of service in the future!

December 12, 2022

Friendly staff, very knowledgeable. I know i can depend on good service. Always answers my dumb question More

by THEWHITEHOUSE19900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
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Dec 13, 2022 -

Fort Wayne Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Nissan, we look forward to having you as a valued customer for many years to come!

Dec 14, 2022 -

Fort Wayne Nissan responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. There is no such thing as a dumb question at Fort Wayne Nissan! Take care!

December 12, 2022

My appointment went perfect , it was quick. No complaints !! Definitely recommend for any service needed . More

by MINELAHORIC087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Dishong, Keaton Brown, Herbie Tran
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Dec 12, 2022 -

Fort Wayne Nissan responded

Thanks for sharing about your experience with Fort Wayne Nissan. We appreciate your business and hope to see you again soon!

December 12, 2022

The problem I took my truck in for is still there. Waiting on a call from service department. My service rep was out of the office and no one else could help me out in his absence. More

by JBREDEMEIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Herbie Tran
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Dec 14, 2022 -

Fort Wayne Nissan responded

Here at Fort Wayne Nissan, we strive for excellence, and are disappointed to hear that you received anything less. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (260) 484-9500 so we can work towards a resolution. We look forward to hearing from you.

December 12, 2022

Great support from Gage on getting a new vehicle, they solved all my questions, definitely would come back again in the future. More

by BAEZLUIS21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Walls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Underwood
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Dec 12, 2022 -

Fort Wayne Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Nissan are glad to have you as a customer.

December 11, 2022

For someone who hates the entire car buying experience, my salesman Codey made the entire as quick and pleasant as possible. He went out of his way to make sure I was pleased with the sale. Would purchase More

by KK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Codey
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Dec 12, 2022 -

Fort Wayne Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 09, 2022

Fantastic Service Department. Been bringing the Rogue to FWN since 2017. Herbie is a assist to the FWN organization. He took the time to explain everything to me and was always co More

by tpett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
Report | Print
Dec 12, 2022 -

Fort Wayne Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Nissan, we look forward to having you as a valued customer for many years to come!

December 09, 2022

Very professional atmosphere friendly and family oriented would really recommend friends and family to visit this place More

by MOESANTIVONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peyton Housholder
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hefty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amorini, Lamila Talam
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Dec 12, 2022 -

Fort Wayne Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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