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Fort Wayne Nissan

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.6
871 Reviews
At Fort Wayne Nissan, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car, truck, crossover or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Nissan Altima, Murano, Pathfinder, Rogue and Sentra. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
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4909 Lima Rd.

Fort Wayne, IN

46808

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Showing 871 reviews

January 10, 2023

horrible customer service, no communication whatsoever between dealership and customer. would never recommend this dealership to anyone! absolutely the worst More

by RMCBRIDE2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Dishong
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Jan 11, 2023 -

Fort Wayne Nissan responded

Rmcbride2001, we're disappointed to hear of the negative experience you had at our location. We hope you are willing to give us another chance. Please reach out to us at (260) 484-9500 so we can work towards a resolution.

January 09, 2023

Herb was great, service was fast! ! Thank you Nissan staff for great service experience! My vehicle was cleaned during my oil change much appreciated. More

by MSZENICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
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Jan 10, 2023 -

Fort Wayne Nissan responded

It's great to hear that Herbie was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Nissan!

January 07, 2023

We were "car" hunting - we went to a few different dealers because we were downsizing and had not really decided what we wanted. We were impressed from the get-go with John and Peyton. Very easy to ta More

by SEACHICK08
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peyton Housholder
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hefty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amorini
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Jan 08, 2023 -

Fort Wayne Nissan responded

Congratulations on your new vehicle! We are so glad that John and Peyton had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new 2023 Rogue, and we look forward to continuing to serve you in the future!

January 06, 2023

I was pleased with the service. Everyone was extremely helpful every step of the way. More

by SANLERA52
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cody Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hefty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamila Talam
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Jan 07, 2023 -

Fort Wayne Nissan responded

Thank you for choosing Fort Wayne Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 06, 2023

I don't generally like car buying experiences. Fort Wayne Nissan's Chuck Aden was very good to work with. Good salesman-good person-responsible-dependable! More

by PAUROBW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Aden
Report | Print
Jan 07, 2023 -

Fort Wayne Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Chuck and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 06, 2023

Excellent service Friendly Staff Clean building Prompt service Shanna was very kind knowledgeable and enjoyable More

by STEFANI.BEACH
Recommend Dealer
Yes
Employees Worked With
Lee Walls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amorini, Shanna Adams
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Jan 07, 2023 -

Fort Wayne Nissan responded

Stefani, It's fantastic to hear that Shanna provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Nissan!

January 06, 2023

Excellent service, and all the right answers for all the questions we had for them. More

by ALEX G.
Recommend Dealer
Yes
Employees Worked With
Lee Walls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amorini, Trey Steensma
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Jan 07, 2023 -

Fort Wayne Nissan responded

Alex, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2023

The young man Keaton Braun was outstanding he ask if could open the hood of car then presided to point out and explain the things that were good and the things probably should be handled. I was so impre More

by JKKELTSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
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Jan 07, 2023 -

Fort Wayne Nissan responded

It's great to hear that Keaton was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Nissan!

January 04, 2023

Ordered tires and has them put on my car. Absolutely no isses. Done in time frame I was quoted. Looking forward to a few more years use out of this vehicle. More

by BRENDAWAITE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herbie Tran
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Jan 05, 2023 -

Fort Wayne Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jan 06, 2023 -

Fort Wayne Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Fort Wayne Nissan

January 02, 2023

Simple oil change and new wiper blades. Appt usually takes 30-45 min, but waited (2) hours for completion. More

by THEDRAGONBROOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keaton Brown
Report | Print
Jan 03, 2023 -

Fort Wayne Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jan 04, 2023 -

Fort Wayne Nissan responded

Hi Thedragonbrood, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We really appreciate you bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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