Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
25 Reviews of Fort Myers Mitsubishi - Service Center
Sort by
March 02, 2024
I am going to start this post saying that I wish I can give less than a star. I return my 2017 to the dealer for a check up, since the battery was low voltage and there were a couple lights on showing on give less than a star. I return my 2017 to the dealer for a check up, since the battery was low voltage and there were a couple lights on showing on the dash November, and lights came back on the dashboard. I was initially advised at the dealer, that lights will disappear once the I replace the battery. After 3 months lights came back. Mechanic’s wanted to charge me a insane amount of money, and when I started to complaint I was extremely bad treated, discriminated as a women and offended with profanity words by one of the mechanics. Getting off from the dealer I met the Sales Manager who was extremely kind, and gentle. Sadly Shane Everret who is the GM, didn’t listen to me, and instead approved his employees behaviors by denying me to get my car checked at the dealer. Jeff Johnson and Bill Doraty must know how your customers are treated, specially wome More
by cristinxx92
Employees Worked With
Shane Everett
October 18, 2023
This dealership is so bad they do not care about what’s wrong with the car they only want our money they xxxx up my car and acted like it was already like that when I took pictures of the car before and it wrong with the car they only want our money they xxxx up my car and acted like it was already like that when I took pictures of the car before and it was not like that they are the worst and Gene Bowen is not a great person he didn’t even care about it he just say to leave with my car like that More
by naomyg440
Employees Worked With
Dave Bowen
October 17, 2023
Gene Bowen the whole sale director is horrible attending customer i witnessed him today October 17th telling a current customer to get a new car right after his crew messed up the customer car .. THIS IS UN customer i witnessed him today October 17th telling a current customer to get a new car right after his crew messed up the customer car .. THIS IS UNACCEPTABLE COMING FROM A WELL KNOWN DEALER 👎 hope this guy looses his job.. More
by Shay P
Employees Worked With
GENE BOWEN
October 17, 2023
This place have really bad service, the wholesale director Gene Bowen is disrespectful to my wife because complaining about the service and they say if u don't like it buy another piece because u ca director Gene Bowen is disrespectful to my wife because complaining about the service and they say if u don't like it buy another piece because u can't afford buy new car her car is 2022 so I don't understand GENE BOWEN attitude More
by rayhernandez
Employees Worked With
GENE BOWEN. (WHOLESALE DIRECTOR)
March 04, 2020
oil cnange and tire rotation Everyone has been friendly and professional. The work required was done promptly and clean. The technician told me of the next vsiit and what needed t Everyone has been friendly and professional. The work required was done promptly and clean. The technician told me of the next vsiit and what needed to be preformed. More
by srsutton
Employees Worked With
Phil Kumro
November 22, 2019
I like for you to take in that Maranely Vazquez the receptionist was great explaining to me what need to be done and it very enlightening to work with she had exceptional customer service skills and wo receptionist was great explaining to me what need to be done and it very enlightening to work with she had exceptional customer service skills and would love coming back to have my car serviced here Thank you for this great service appointment Thank you again More
by seansellner
Employees Worked With
Mara yelp Vasquez
November 20, 2019
Service Done quickly and even washed my car...Thanks for a good job. We will certainly pass the good news along at every opportunity. Much appreciated. Done quickly and even washed my car...Thanks for a good job. We will certainly pass the good news along at every opportunity. Much appreciated. More
by Mirage
Employees Worked With
Phil Kumro
November 14, 2019
quick and friendly service everything went to my satisfaction, a very nice and friendly atmosphere. I will use the good Service again. I hope for a good future together. Since everything went to my satisfaction, a very nice and friendly atmosphere. I will use the good Service again. I hope for a good future together. Sincerely Michael More
by Michael
Employees Worked With
do not know
November 06, 2019
EXCEPTIONAL SERVICE TEAM These people really care. They did everything in their power to diagnose both my sons vehicles and honestly advised me as to the best solution even wh These people really care. They did everything in their power to diagnose both my sons vehicles and honestly advised me as to the best solution even when that meant not repairing the vehicle. Truly an honest dealership. More
by kbot
Employees Worked With
Phil Kumro
