Fort Myers Mitsubishi

Great Service Michael and Mario were very friendly and helpful throughout the whole process. We are happy with the service provided. I recommend this dealer without Michael and Mario were very friendly and helpful throughout the whole process. We are happy with the service provided. I recommend this dealer without a doubt More

Great experience. Michael was fast helpfull and my son's new best friend. Best experience I have ever had at a dealership. Thank you for everything. Will be back when I Michael was fast helpfull and my son's new best friend. Best experience I have ever had at a dealership. Thank you for everything. Will be back when I need another car. More

shakey start, but pleasant finish I found a 2016 Kia Optima on Autotrader posted by this dealership. Since it was 1-1/2 hrs. away, I called first to discuss price and trade-in value, I found a 2016 Kia Optima on Autotrader posted by this dealership. Since it was 1-1/2 hrs. away, I called first to discuss price and trade-in value, and was pleased with the terms over the phone. When I drove there, however, the story somehow changed a bit, and wasn't what the phone salesperson had indicated, so I left without making a deal. Almost immediately, when the sales manager found out about the confusion, they contacted me and said they would honor the agreement, and further apologized for the misunderstanding. Not only did they honor the deal, they actually delivered the car to me the very next day, brought the paper work, and took my trade back to Ft. Myers. The gentleman (Mike Jackson) who delivered the car explained the reason for the mix-up (an internal misunderstanding that they quickly resolved), and was very helpful with changing the tags, etc. He was also the person who showed me the newer car; he was very courteous, knowledgeable, patient, and didn't try to pressure me. Further, he has kept in contact with me to make sure I didn't have any problems, and to ask whether I was satisfied. Since the sale, the dealership has been nice enough to provide me with service for two minor issues, a detailing, and a front end alignment, and the Service staff was excellent as well, by the way. I had shopped at a half dozen or so dealerships for a car prior to Ft. Myers Mitsubishi, and I can honestly say that they are singularly arrogant in their behavior. The other dealers acted as though they were doing me a favor by selling me a car, and were mostly inflexible with pricing. Ft, Myers Mitsubishi was fair in both the trade-in value and purchase price. Beyond that, I felt they were sincere in their apologies and forthright and respectful in trying to remedy what could have been an unpleasant situation. I find this to be unique in my recent car buying experience, and certainly is counter to the "used car salesman" shifty reputation. I would feel comfortable in recommending these guys to anyone, especially Mike Jackson..... More

This was the best car experience i have ever delt with Because it has been the best experience i have ever had buying a car everyone was great including finace i would have to say cody was very helpful and Because it has been the best experience i have ever had buying a car everyone was great including finace i would have to say cody was very helpful and made it a good experience More

Good Experience We were greeted warmly by Sara. We didn't feel pressured to buy. She listened to what we wanted and gave us several choices other than the original ca We were greeted warmly by Sara. We didn't feel pressured to buy. She listened to what we wanted and gave us several choices other than the original car we had chosen from the online site. When we were not happy with the first price shown to us she worked with us and we came to an agreement. Overall one of the easiest auto purchasing experiences we have had. Sara was very helpful and friendly too. I would recommend my friends and family to see her. More

Amazing This is a great place for a nice car even if your credit is bad. Sara did a wonderful job. The car is also great BRAND NEW(: This is a great place for a nice car even if your credit is bad. Sara did a wonderful job. The car is also great BRAND NEW(: More

Had a very good experience with the staff Mario was very pleasant to work with along with the rest of the staff treated me very well answered all my questions gave me a few options to choose f Mario was very pleasant to work with along with the rest of the staff treated me very well answered all my questions gave me a few options to choose from stayed late to make sure that I was taken care of and got me into a vehicle More

Best experience by far ! So yesterday I came to Fort Myers Mitsubishi & purchased a 2017 Mirage G4. After leaving & driving the car, you know getting a feel for the car I rea So yesterday I came to Fort Myers Mitsubishi & purchased a 2017 Mirage G4. After leaving & driving the car, you know getting a feel for the car I realized this car is NOT going to work for me. Don't get me wrong it was an AWESOME car. But as most know I was born with a physical disability. EVERYONE who knows me knows MY INDEPENDENCE MEANS EVERYTHING TO ME. I try my hardest for as long as I can remember to be as independent as possible. So I came back the next day & explained to Patrick Green Jr my dilemma. Patrick Green Jr & the rest of his team at Fort Myers Mitsubishi (Frank Moore, Lenny Condi, Sean Mullen, Kenneth Fong, and Mike Johnson) worked hard to get me in another car that makes me feel as independent as I know I can be. Like Patrick said YOU could be the next one to drive off the lot in a car that FITS YOU ! If they can work with me and my situation I believe in Patrick's team. Positivity can move mountains ! THANK YOU PATRICK AND TEAM at Fort Myers Mitsubish ! More

Friendly, helpful. and efficient. Pleased with my experience at this dealership.Mario was helpful and able to answer any questions I had. Rest of staff pleasant as well. Nice new facil Pleased with my experience at this dealership.Mario was helpful and able to answer any questions I had. Rest of staff pleasant as well. Nice new facility. Expect future dealings with this location to be same. More

Expertise and friendliness. My experience with ALL staff members was extremely pleasant. From the phone conversation with Annette to the moment I arrived. Mario greeted me and wa My experience with ALL staff members was extremely pleasant. From the phone conversation with Annette to the moment I arrived. Mario greeted me and was by my side or helping to facilitate (with the managers, finance etc) with me veung able to buy a car. He showed me a car within my price range with everything that I was looking for. Explained all the features, gas mileage, safety, etc, how to use and where everything was in the car. He was concerned with my comfort. The air conditioner was broken, it was about 92 degrees. So he took me over to the service department and we set there to cool off. Offered water to me several times etc. I don't know the young man's name in service. However, my phone was dead so he let me use his phone charger to charge my phone. Sean at the front desk in finance, explained everything to me, starting with my credit score until the deal was completed. I explained my financial circumstances and he made the deal happen, keeping my monthly payment at the amount that I could pay. I never felt like I was being taken advantage as I had in previous car buying experiences. The general manager, Kenny, even introduced himself. Buying a car from this dealership was by far the best experience that I have ever had. A big thank you to everyone. Also, as I was waiting other sales staff spoke to me about my car, safety, color etc. All very courteous. 5 stars for all. More