Fort Myers INFINITI

I was very pleased with my buying experience at Infiniti of Fort Myers. to shopping at Infiniti, I had been visiting local dealerships in pursuit of a used vehicle for two months. Working with Eric Sargente of Fort Myers. to shopping at Infiniti, I had been visiting local dealerships in pursuit of a used vehicle for two months. Working with Eric Sargente was the first time I felt like I was shopping on my terms. He was polite, friendly, and genuinely helpful in working with my expectations and budget; in fact, the car I bought was one I first dismissed and which he suggested we test drive. I have to say, what impressed me most is that I was unsure about the purchase and opted to go home and think it over after about 1-2 hours of Eric’s time—and he did not pressure me to stay, make an immediate decision, or act at all put out by it (as had been the case at other dealerships). He told me he cared more about earning my business in the long-term, and that played a large role in my buying confidence at Infiniti. It happens that the car I bought had previously belonged to Larry Ramie, their finance officer. Even after purchasing the vehicle, Eric and Larry have both offered their help in arranging minor repairs to some small superficial blemishes—Larry even going so far as to offer using the warranty he had on the window tinting from a 3rd party to repair a scratched window and Eric offering to look into possible solutions for an issue with the CD player which we had not noticed. I was loaned a brand new sedan while the service department reparied some signs of wear in my car, and am still pending a second repair visit to finalize a couple of touch-ups which Eric wrote into my purchase-- complimentary services to "sweeten the deal" of my business with them-- and I have to say that these efforts went a long way for me. Buying a used car is always a gamble, but the team at Infiniti has gone-- and continues to go-- to great lengths to ensure quality in any purchase from their inventory. I believe in customer and brand loyalty when I find something that works, and Infiniti has earned my business. I work at one of the largest employers in the local area, a global IT consulting company, and I have not hesitated to recommend this dealership to friends and colleagues alike in hopes that they, too, will have a positive, pressure-free buying experience. More

Eric Sargente made the process of trading in one vehicle and leasing another very simple and pleasant. I very much appreciate that Eric worked with me via email until I was ready and because he continued t and leasing another very simple and pleasant. I very much appreciate that Eric worked with me via email until I was ready and because he continued to follow up I decided his tenacity along with the people at Infiniti of Ft. Myers I would give them my business. They really earned my business!! More

I have always been impressed with the service provided by all INFINITI branded dealerships, but Ft Myers INFINITI is a step above the rest. This was this single most pleasant car buying experience I have eve all INFINITI branded dealerships, but Ft Myers INFINITI is a step above the rest. This was this single most pleasant car buying experience I have ever had. From start to finish every person I dealt with was personable, polite, and professional. I was pleased to see that Blair White, the general manager, was so involved in dealing directly with me on my sale and we were able to work out great terms in a very quick and stress free transaction. Mike Robbins facilitated the delivery of my vehicle, and despite me arriving after hours, he was patient and willing to spend as much time with me as I needed. Roger Hagood facilitated my leasing paperwork and he had everything ready to when I arrived and the hole process was quick and painless and I was driving off in my new G in less than 30 minutes. If you are looking for an INFINITI, this is the dealership to go to. If you are looking for any other luxury branded vehicle, get an INFINITI, you wont be disappointed. Overall a fantastic experience, and when my lease is up, I'll be calling here first! More

Our whole experience at Fort Myers Infinity was great! The staff was very professional, friendly, and courteous. We cannot say enough good things about Mike Robbins. Mike was a terrific salesman, without The staff was very professional, friendly, and courteous. We cannot say enough good things about Mike Robbins. Mike was a terrific salesman, without being too pushy. He was very knowledgeable and really took the time to make sure we genuinely loved the car, but also that we were happy with the financing as well. We will definitely recommend Fort Myers Infinity to our friends and family, especially Mike Robbins! More

Very friendly and knowledgeable about product. Did not pressure me into decision but worked with me to find the perfect car for me! He explained himself thoroughly when there were features that I did not pressure me into decision but worked with me to find the perfect car for me! He explained himself thoroughly when there were features that I did not understand and even demonstrated them for me. Great service. Would recommend to a friend. More

I believe there should be more people like Mike Robbins, who is very knowledgable in details about cars. Very professional and friendly. He made it happen for me and would not give up. And for that I call h who is very knowledgable in details about cars. Very professional and friendly. He made it happen for me and would not give up. And for that I call him Magic Mike More

My salesman Eric was very professional and attentive to my needs and wants throughout the entire purchase process. I ended up with the exact car that I wanted and felt like I got a fair deal. The financing my needs and wants throughout the entire purchase process. I ended up with the exact car that I wanted and felt like I got a fair deal. The financing and deal closing with Larry was also painless. Since purchasing my car I have been in several times to have it washed and it is always a pleasure to see Cindy and Jay in the service department. I highly recommend the infiniti brand and this dealership. More

Recently my fiancé and I came to Infiniti to sign a new lease on a G37 Coupe. Upon entering the car lot we were immediately approached by the salesman above Mike Robbins. He was very knowledgable about new lease on a G37 Coupe. Upon entering the car lot we were immediately approached by the salesman above Mike Robbins. He was very knowledgable about Infiniti including the many models and packages that they may intail. Overall, we had a great experience and by late evening we were driving home in a brand new car! We highly recommend Mike Robbins. He was again, knowledgable, concise and willing to work a good deal! I am looking forward to my new experience with Infiniti! More

The old dealership was garbage. The new one is professional and understands the meaning of customer service. My needs were met and a deal was struck that both parties were happy with. Since the de professional and understands the meaning of customer service. My needs were met and a deal was struck that both parties were happy with. Since the deal, I visited the service department and Jimmy King took very good care of my needs and my car. I will be very happy to promote your dealership to my business associates and friends. Best Regards and keep up the good work. More

I purchased a 2004 Nissan Maxima from Infinity the end of August. In the past 8 months, I have had to replace dry rotted tires, battery and the sunroof and passenger window do not work. I also purchased an e August. In the past 8 months, I have had to replace dry rotted tires, battery and the sunroof and passenger window do not work. I also purchased an extended bumper to bumper warranty, the front passenger strut was bad when I purchased the car and they will not replace it after I brought it back a month after purchasing the car. USED CAR BUYERS BEWARE!!!!!! The service department has not repaired anything after driving 45 minutes one way from Naples several times. Still no repairs have been done!!! More