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Fort Mill Hyundai - Service Center

Fort Mill, SC

3.9
100 Reviews

100 Reviews of Fort Mill Hyundai - Service Center

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January 03, 2022

Made an appointment online to have a recall dispositioned. When I arrived, the paperwork was completed promptly, and the car was taken inside the service area. After an hour or so, the work was More

by AlabamaPaul
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
December 02, 2021

The Service Manager Tom Furley was excellent. He worked with me with my wraparound service contract, which was challenging before. The dealer did not set it up correctly when I purchased the vehicle. He wa More

by jhfoxjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Furley
Dec 03, 2021 -

Fort Mill Hyundai responded

Hello, we are pleased to hear of your experience with us here at Fort Mill Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Take care!

October 28, 2021

Very professional in handling service and repairs. Works closely with customers to explain needed repairs and costs. Satisfaction Guaranteed! More

by evergreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Furey, David Kilmer
Oct 30, 2021 -

Fort Mill Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2021

Thomas Fury helped us getting our tire fixed quickly even though they were busy. Thank you! More

by donald.dalton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Fury
Oct 14, 2021 -

Fort Mill Hyundai responded

Hi Donald, we are pleased to hear of your experience with us here at Fort Mill Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

September 22, 2021

David Kilmer is an excellent Service rep. he has always taken very good care of us, so please take very good care of him for us, M&J More

by mliptak
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kilmer
Sep 23, 2021 -

Fort Mill Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Sep 23, 2021 -

mliptak responded

you are always welcome, you have been terrific starting with are day 1 experience. Thank you, please keep up the good work, M&J

May 12, 2021

There had been recall on a fuse issue for my Tuscon...I went for that and had an oil change and tire rotation and then the free car wash. The waiting area was just fine and they offer snacks and drinks for More

by penelopepoehlmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Freeman, Reubin Nesbitt, David Kilmer
May 14, 2021 -

Fort Mill Hyundai responded

Hello, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

April 02, 2021

I’m a brand new customer due to a move here Almost 2 hours for an oil change and tire rotation. SLOW service. People were friendly. With online appointments, there is no excuse for overbooking. More

by Bebe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Kilmer
Apr 06, 2021 -

Fort Mill Hyundai responded

Hello, thank you for taking the time to bring this matter to our attention. Please reach out to us at (803) 396-9000 so we can discuss the details of your visit. We hope to restore your confidence back in our dealership. Take care.

February 04, 2021

Wow! Had some extensive service performed on my Sonata and Thomas went above and beyond with keeping me up to date and explaining everything. I appreciate the honest and professional experience I receive More

by rodney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Furey
Feb 05, 2021 -

Fort Mill Hyundai responded

Rodney, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2021

Service is always an outstanding 5-star experience at Fort Mill Hyundai because of the courtesy, respect and professionalism of Tom Freyer. He has been my service coordinator for a couple of years and More

by wptow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Freyer
Feb 05, 2021 -

Fort Mill Hyundai responded

Hello, thank you for your great feedback! Our team here at Fort Mill Hyundai sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Our team is available should you require any extra help. Take care!

February 01, 2021

I did not purchase my Santa Fe Sport here - however they've done all my service work and are a MUCH better dealer than the one where I bought my vehicle! I know that this is where I will buy my next More

by cyshepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Furey
Feb 05, 2021 -

Fort Mill Hyundai responded

Hello, thank you for your great feedback! Our team here at Fort Mill Hyundai sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please don't hesitate to reach out if there's anything additional we can do for you.