Fort Mill Hyundai - Service Center

on time, accurate, courteous I arrived 5 minutes before my appointment time, and all was ready. I was asked if I would like a courtesy car wash. I was shown the waiting area and I arrived 5 minutes before my appointment time, and all was ready. I was asked if I would like a courtesy car wash. I was shown the waiting area and promised the car back in 45 minutes to 1 hour. I read my book and worked my puzzles. 35 minutes later, my car was ready and sparkling clean -- so clean that when I stopped in the road to speak to a neighbor, she said "You have a new car". I had a job ticket to sign before leaving the dealership, and that was it. On-time, accurate, courteous. This place is habitually a nice place to take your car. More

Fast and on time service Service department staff are the most friendly and very efficient in their jobs. They explain every thing they need to do and give an approximate ch Service department staff are the most friendly and very efficient in their jobs. They explain every thing they need to do and give an approximate charge which is always within the ball park. More

Always Beyond Awesome!!! My car is a 2012 Hyundai Sonata Every time I leave Fort Mill Hyundai my car looks and feels brand new. What I love about this dealership is that my ca My car is a 2012 Hyundai Sonata Every time I leave Fort Mill Hyundai my car looks and feels brand new. What I love about this dealership is that my car is taken care of by 1 representative, Tom Furey, and he is awesome! He is familiar with my car, he knows both me and my husband through working with us, and we get fast and excellent service. His handling of our car makes our experience much more personal, pleasurable and reassuring. The free car wash is a given and all issues with maintenance, recalls and repairs have always been addressed in a professional and effective manner. Management listens and acts on any concerns that customers may have, leaving us happy customers. Highly professional, courteous, and friendly, it is obvious, in our experience, that Fort Mill Hyundai values highly customer satisfaction along with excellent service. Thank you! Thank you! Thank you! More

Shotty Repair Work I would suggest that you be careful when buying a car from Fort Mill Hyundai. I purchased my vehicle from them and before reaching my 2 year anniversa I would suggest that you be careful when buying a car from Fort Mill Hyundai. I purchased my vehicle from them and before reaching my 2 year anniversary the engine had to be worked on twice. They broke a part while working on it the 2nd time. I had to pay to replace the part and the vehicle now runs worse than before I brought it to them. I wouldn't buy a pack of gum from them. More

Service Performance and Follow up Recommended Fixes We had some regular maintenance done and a noise in the wheel developed that was not present before service. Our first request that someone ride with We had some regular maintenance done and a noise in the wheel developed that was not present before service. Our first request that someone ride with us to hear the noise was denied, but the noise was "verified" to be a part that would cost $500 to replace. After a meeting with the manager, made yet another appointment and rode with me. This time the diagnosis was a completely different part than before and would cost $450. I asked questions about the severity and time frame and it was not urgent. I suggested some oil on the area to stop the noise. I was given a loaner to get to work and was called back after 4 hours. Since then, no noise can be heard. I'm not sure if we were being dealt with honestly, especially after we got two calls from different sales reps wanting us to trade our excellent running car in. More

2012-09-24 - Monday David Kilmer and the rest of the 2012-09-24 - Monday David Kilmer and the rest of the crew in the Fort Mill Hyundai Dealership and Service Department have consistently gone above and 2012-09-24 - Monday David Kilmer and the rest of the crew in the Fort Mill Hyundai Dealership and Service Department have consistently gone above and beyond in their efforts when it comes to my previous expectations and experiences at "other" dealerships regarding "service". From Cheyenne at the Receptionist's Desk in the Front Show Room to the Guy in the Parts Department to the Cashier Lady when I pay for my job to Sean, Service Department Manager to Derek in the Detailing Department way in the back...ALL these folks WELL KNOW how to GENUINELY care for and KEEP their Clients! I am EXTREMELY pleased to bring my 2010 Black 3.8 Genesis Coupe to this Dealership...for anything! I personally rate them a 10 out of 10. You most likely will also! Most Sincerely, Bob P. (2010 Black Genesis Coupe Owner) More

David Kilmer is the best with car repairs. He is honest and reasonable. He explains what needs to be done and how much it will cost in ADVANCE. You don't get that from other places (esp. not Honda of Roc and reasonable. He explains what needs to be done and how much it will cost in ADVANCE. You don't get that from other places (esp. not Honda of Rock Hill). It is just too bad he cannot be cloned. More

I received great service when I brought my car in for service at fort mill hyundai. David Kilmer diagnosed my AC problem quickly, then replaced the faulty component and had me on the road again in no ti service at fort mill hyundai. David Kilmer diagnosed my AC problem quickly, then replaced the faulty component and had me on the road again in no time. Great communication and attention to detail. It's always a pleasure dealing with Dave. More

Totally awesome service, Sean and Bert did really and worked to get us in a car. I would definitely recommend to others and will be back!! worked to get us in a car. I would definitely recommend to others and will be back!! More

I went for a tire change. Bruce was walking away when I was trying to talk with him, he claimed he had to write it down. I had called the day before and requested a appt. and requested the tires. I was was trying to talk with him, he claimed he had to write it down. I had called the day before and requested a appt. and requested the tires. I was quoted a price of $91 a piece for tire. When showing up at the dealership they installed the wrong tires on my car. Bruce said the tires I wanted weren't in stock but NEVER did he give me a option about my tires. They installed tires they choose to put on my vechile, he also commented those were better tires than what I had requested. Still I am the one paying and wasnt given a choice. More